Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Catherine Dorey
February 20, 2025This is a fabulous service! I wasn't certain how to transfer my father with mobility issues from Florida to a new place in Delaware. The people were easy to work with, and very friendly. They updated us frequently before and during the transport. I highly recommend this service to anyone that needs travel across state lines in a comfortable and secure environment.
Donald Parks
February 18, 2025Thank you for taking care of my father!
Roberta Decruz
February 17, 2025Overall, I was very pleased with the courteousness, professionalism and ease of dealing w ACC MedLink. We were in a medical crisis and unable to transport my husband home. Arranging for transportation with them was easy. Everyone that I interacted was pleasant and friendly and it eased my mind to know that the company took care of everything. Although the trip took longer than expected (through no fault of staff), Eric ( medic) was in regular contact with me throughout the trip, which was much appreciated. He took good care of my husband and seemed to take pride in and love his work, which was an added bonus. ACC Medlink was an invaluable service during a very stressful time in our lives. Thank you!
Steven Ihde
February 17, 2025Very professional. Able to work on tight time line. Regular updates. Friendly staff both in transit and dispatch. Had to drive through a snow storm and arrived safely. Thank you. Worth every penny for peace of mind.
Craig Kerins
February 14, 2025The crew members were terrific
Lori Hannas
February 14, 2025The transport team was wonderful! Our paramedic, Q, kept in touch throughout my sisters journey from Michigan to NJ. They treated my sister like she were a member of their own family. It was reassuring to know she was well cared for and in excellent hands.
Douglass F Shannon
February 5, 2025Simply put, an "excellent" experience from the first phone, until our Mom was in her new room. ACC MedLink is in my opinion the only choice for Medical transport of your loved one!
Anna Liska
February 3, 2025From day one this company ws wonderful to work with they helped us get our mother from TN to OK. We were in a difficult situation to get her home and this company made it happen. We are truly blessed to had found them. Our mother arrived safe and on time. We appreciate you guys so much it's been a long 4 months not having her home. Thank you again
Maryann Sloan
February 3, 2025GREAT SERVICE, WONDERFUL HELPFUL EMPLOYEES. THEY ALL DEFINITELY NEED A RAISE. NO SCOWLS ON THEIR FACES AT DELIVERY AFTER OVER 15 HOURS OF TRANSPORT. HANG ON TO THEM, GREAT EMPLOYEES!! ALLS I CAN SAY TO AMBER AND THE REST OF THE CREW....THANK YOU, THANK YOU, THANK YOU! GOOD JOB!!
Deana Love
February 3, 2025Your staff was very informative and helpful. I had to call several times and they were able to calm me down so I could handle this mess. My uncle was being abused in a nursing home in IL and I didn't know how to get him to Houston. It was a very stressful situation and you guys made it tolerable.