Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Kevin Makowski

January 30, 2025
(5/5)
Customer Review:

The crew did a phenomenal job. Throughout the entire 16 hour drive, the care and attention they gave my Mother-in-law was outstanding. All three on the team were professional, friendly, empathetic (and entertaining). They made a difficult task seem easy. I can't say enough to express our gratitude for the job they did. The entire process went flawlessly. I won't hesitate to use ACC Medlink again in the future. Again, please thank the crew for the great job they did.

Why they chose us: Price And Responsiveness

Janette Cascio

January 29, 2025
(5/5)
Customer Review:

From the first phone call until the dropping off of my aunt, ACC Medlink was professional and courteous. I made numerous phone calls to them to arrange the transport of my aunt from one state to another. Each call was answered by a helpful and patient coordinator. The transport was on time and they alerted me an hour before drop off. The drivers and nurse were efficient once they arrived. They were extremely kind to my aunt after getting her situated and assured me she did great on the seven hour drive. It was a very positive experience.

Why they chose us: Quality

Lisa Laroque

January 28, 2025
(5/5)
Customer Review:

Our mom has late-stage dementia, and we decided to move her from her memory care community in Florida to a new location in Georgia to be near our entire family. AccMedlink was recommended by her receiving community, and we couldn't have been more pleased with the professionalism, excellence, kindness, and thoughtfulness of the entire staff. From our first phone call to arrange transportation, to their follow up and proactive communication leading up to our mom's pick up, to the actual trip and final arrival. My brother was able to ride with her, which made the trip much more "safe" for our mom, knowing he was with her every step of the way. We would absolutely recommend AccMedlink. We cannot imagine transporting our mom any other way. Thank you!

Why they chose us: Recommendation

Daphne Mcclellan

January 28, 2025
(5/5)
Customer Review:

Thank you so very much for the care, professionalism, updates during transport and sincere genuine attitude.

Why they chose us: Best In The Us And The Medical Team During Transport.

Brandie Melton

January 27, 2025
(5/5)
Customer Review:

The crew was great! Service was exactly as reported. They got us there safely and as quickly as possible. The beds were comfortable. The van's shocks were non-existent. The van has seen better days. For the next clients please replace the shocks. Every bump was like a buckboard. Thank You

Why they chose us: Reviews

Linda Doran

January 25, 2025
(5/5)
Customer Review:

We were in a pinch and needed a service to transport Cheryl Parker from Florida to Michigan. Your company had the time and schedule to get this done in a very short amount of time. They were kind and courteous. Picked her up at the hospital and began transporting her back right away. They got her home to Michigan within the time frame you said you would. The only condition that we noticed was that the ambulance was extremely cold but the weather got colder and colder the closer we were to the destination. All in all we are pleased with the service and would not hesitate to recommend your company to anyone needing a quick and efficient transport.

Why they chose us: Google Search

Jerry Heilbronner

January 22, 2025
(5/5)
Customer Review:

Go no further with your search and choose ACC Medlink! Everything went smoothly from my first contact with the company through the transportation of my Mom from Rochester, NY to Alexandria, VA. I ask a lot of questions, and the coordinators were so courteous and helpful with answering them and providing enough detail prior to the transport. They contacted me the day before and the morning of the trip to assure me that everything was in place. The price was very competitive with other companies, but the ACC Medlink testimonials is one of the reasons I selected them. Our trip was approximately 8 hours, and my mom was very comfortable along the way and smiling throughout the trip. The medic and driver made her very calm and attended to her with great care. They provided me updates along the trip with pictures and text messages and always reached out if they had questions about her care and needs. ACC Medlink should be the company of choice for anyone needing a medical transport.

Why they chose us: The Support And Attention To Detail In Planning The Transport. All My Questions Were Answered And The Price Was Competitive With Other Services, But In The End The Testimonials Were The Reason For Choosing Your Service.

Eleanor Kelly

January 22, 2025
(5/5)
Customer Review:

Excellent job. I didn't meet the crew nor see the inside, but my mom said everyone was wonderful. They were on time.

Why they chose us: Quality And Legitimate

Marina Goland

January 21, 2025
(5/5)
Customer Review:

We really appreciate you transferring our mom from Seattle to LA. It was a scary process for us, but the ACC Medlink operator answered all the questions, and the person who was with mom during transfer, Q, was amazing. Thank you for everything Marina

Why they chose us: Answered All The Questions, And Very Professional Service

Laura Gregory

January 21, 2025
(5/5)
Customer Review:

I stressed for a week over hiring a medical transport for our mother. It's hard to know when finding a company online. I researched and called multiple times with questions that were based on reviews and BBB information. Each call gave me more confidence to hire this company. They were honest, helpful and answered all questions I asked without hesitation. I found each representative open and honest and willing to give me the time I needed. I never felt like it was a marketing scheme. In the end it was the correct choice. The transport went smoothly. Thank you very much and we will definitely recommend your company.

Why they chose us: Researched Companies And Thought This Was The Best And Very Responsive
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