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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Mike Hayes

March 14, 2025
(5/5)
Customer Review:

After decades of living in Colorado, my mother-in-law decided it was time for her to return to the place that had meant the most to her, Iowa, where she raised her family. However, it meant transporting her at a time when she was hospitalized recovering from various medical issues. Medlink's responsiveness, and the courtesy of those with whom I spoke was the primary reason that we chose Medlink. We arranged for Medlink to pick up at a specific time and they were promptly there exactly when scheduled. We were all very impressed with James and Bobby and right away knew that Carol was in good hands. They were both exceptionally courteous and professional, and we knew then that we had made the right decision. In spite of a wintry forecast, James exhibited absolutely no apprehension in getting Carol to Iowa safely and on time. After spending my own career in logistics and transportation, this was a project far more important than any I had ever been involved with. I would highly recommend Medlink for their caring and efficiency.

Why they chose us: Responsiveness When The Scheduling Became Urgent.

Maryann Maccrate

March 13, 2025
(5/5)
Customer Review:

I couldn't have been more pleased. The crew time was on time, knew exactly what they were doing, made my son and myself very comfortable and took away all my anxiety from having this long trip.

Why they chose us: Recommend

Robert Maxwell

March 13, 2025
(5/5)
Customer Review:

The crew members couldn't have been a nicer group of people -- the medic (unable to spell his name), Keith and Julio. To the person they were caring, friendly, helpful, smart, easy going, etc. The trip was a breeze thanks to those three men. Best, Robert Maxwell.

Why they chose us: Quality

Joseph Kitz

March 12, 2025
(5/5)
Customer Review:

Everyone was just terrific to deal with on pick-up and delivery. We would recommend this company 100%.

Why they chose us: Google

Greg Theisz

March 12, 2025
(5/5)
Customer Review:

Professional on time great company to work with. I would recommend them to anyone.

Why they chose us: Not Very Many To Choose From So I Guess Good Luck

Joseph Bering

March 10, 2025
(5/5)
Customer Review:

My brother used this service from Florida to NY. The drivers and medic were very professional and kind to my brother. I was in touch with the crew the whole ride home. The pricing for 1,200 miles was the best price out there. I would recommend this facility to anyone.

Why they chose us: 5 Star Raiting, The Price Was Wonderful.

Megan Simmons

March 10, 2025
(5/5)
Customer Review:

Our family is forever grateful to this service and the entire crew- from booking to pick up to delivery. This was smooth sailing.

Why they chose us: Although Expensive- It Was A High Quality Service That Eased Everyone's Overall Stress Levels. The Crew Was Extremely Kind To Stepfather And Kept My Worried Mother In The Loop Every Step Of Way. This Service Is Highly Recommended By Our Family As They Did An Excellent Job Of Caring For Our Stepfather And Delivering Him Safely.

Carmen Sirianni

March 10, 2025
(5/5)
Customer Review:

You folks have a complex job and I was very impressed. I am an organizational sociologist for the past 40 years, and you are right up there! Thanks so much to the crew and to all the staff who made this possible.

Why they chose us: Quality And Price

James Shields

March 7, 2025
(5/5)
Customer Review:

Caring, courteous, on time, professional, great drivers, wonderful nurse

Why they chose us: Quality

Lynn Heath

March 5, 2025
(5/5)
Customer Review:

We were impressed with all aspects of our experience with ACC Medlink and would recommend them to anyone needing to arrange overland transport of a disabled person. My brother-in-law, the patient, reported that he was comfortable and satisfied with his experience, and as the person who arranged the transport, I was impressed with the professional and caring attitude of all those who assisted in making the trip happen. Thank you all!

Why they chose us: Professional And Caring Approach
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