Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Terry Sable
September 1, 2025Michael was incredible! I'm sorry, but I don't remember the two drivers names, but they were both top-notch, courteous, and very professional. All three were above expectations.
Karl Thomas
August 22, 2025You guys are overachievers!! The crew was very professional and knowledgeable. Their services were first class, even the meals were tasty and plentiful. I would highly recommend them.
Stephen Kingsley
August 22, 2025Very communicative coordination team, prompt, exceptional and professional service, caring, and excellent demeanor throughout.
Lynn Fyfe
August 21, 2025Transportation of my 95 year old grandmother and her travel companion was seamless. Arrangements were made with rehab facility to coordinate discharge time, pickup was on time, and travel was comfortable. Patient and companion were treated with respect and stops were available as needed. Would highly recommend.
Ruth Grove
August 20, 2025Amazing professional service. My mother ended up in ER the night before scheduled transport. They coordinated with the hospital and re-routed the departure location to pick my mother up at hospital. Very pleasant ride! Thank you for a stress free experience.
Richard Spencer
August 20, 2025All three personnel accompanying us from our trip from Florida to North Carolina were professional, courteous and respectful. They made our trip as comfortable as possible, and we would use them again.
Lisa Wilderink
August 18, 2025All of our crew members were great!
Jill Elia
August 14, 2025From start to finish everyone has been so helpful, professional, kind and patient. Would recommend this company to anyone needing to transport their loved one.
Rachel Lewis
August 12, 2025I can't express how much we appreciated the professionalism and kindness of all the staff we were dealing with. Our attendant and drivers went above and beyond. We would definitely use the service again.
Kenneth Mathews
August 11, 2025I could not be happier with the quality of professionalism and the kindness of DaKwon and Jose. From the moment we met, I trusted them and felt safe leaving my mother with them for a nearly 10 hour drive. My mother also really liked DaKwon and established a trusting relationship. I would not hesitate to recommend ACC Medlink to anyone who needs medical transport over a long distance. We kept in touch by phone and text throughout the journey, and DaKwon even allowed my mother to FaceTime with us as we traveled in a separate car. A+++