Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Suzanne Campbell

July 31, 2025
(5/5)
Customer Review:

I also want to give a big shout out to the customer service team who helped me greatly during the planning process. They were very thorough with their information, direction and follow up leading up to my mom's medical transport. I couldn't have done it without them, and their professionalism was top notch.

Why they chose us: Price And Quality

Wendi Bomback

July 30, 2025
(5/5)
Customer Review:

Marquette and Cheryl were professional and fun and helped my parents enjoy what would've otherwise been a very difficult trip for them. They were prompt and communicated clearly and efficiently. They were very accommodating while needing to travel alongside my husband and myself. I have nothing but a glowing review for them!

Why they chose us: I Have To Say I Was So Impressed With The Service That My Elderly Parents Received! My Father Was In Need Of Nursing Care And My Mother Suffers From Alzheimer’s. Marquette And Cheryl Arrived At The Hospital And Put My Father‘s Fears To Rest. They Loaded Him Into The Transport Van Along With My Mother In The Bed Next To Him. They Were Both Cheerful And Accommodating, And My Parents Thoroughly Enjoyed Their Trip, Which Is Saying A Lot! This Is A 7 1/2 Hour Trip And You Would Never Have Known It By How Relaxed They Were Upon Arrival. Thank You For Providing Such An Amazing Service With Such Caring People!!! Not Only Were They Wonderful To My Parents, But They Were Also So Reassuring To My Husband And Myself As We Traveled Across States Together. They Supplied Snacks And Drinks And Helped Them With Everything They Needed. I Could Not Give Them A Better Recommendation. Thank You, Marquette And Cheryl For Helping My Parents Return Home Safely, Well Rested And Worry, Free To Start Their Next Chapter In An Assisted Living Facility For The First Time!

Cora Hernandez

July 30, 2025
(5/5)
Customer Review:

All 3 were friendly, kind, and respectful. It was an uneventful 22 hour drive!

Why they chose us: Price/quality

Tammy Moore

July 30, 2025
(5/5)
Customer Review:

I appreciated the phone call when I requested a quote online. Another company sent an email. The coordinators were great throughout the process. Kat, the nurse that traveled with us, called and obtained more specific information and advised me of things I should have available to make my mother's transport easier and more comfortable. The crew arrived on time, and we left on schedule. The drivers were professional, and I felt safe throughout. Your team helped make a difficult trip much easier.

Why they chose us: Reviews And Helpfulness And Responsive To My Online Inquiry.

Francine Brady

July 25, 2025
(5/5)
Customer Review:

The entire crew was so professional, kind, and courteous, even when my mother did unexpected things during the trip. I really appreciated Kat reaching out before the trip to verify information and give me the opportunity to ask questions. I also appreciated her giving me a way to contact her directly prior to the trip if I had any additional questions, which I ended up using. She alleviated the fears and concerns I had which was so nice considering moving my mother from one state to another state was a very stressful and nerve-wracking time for me.

Why they chose us: Professionalism, Knowledge, And Thoroughness Of Transport Coordinators.

Rebecca Tedder

July 24, 2025
(5/5)
Customer Review:

The crew transporting my family member were absolutely fantastic! 18hr drive all night, delivering my loved one safe and sound. RN Bobby was on top of everything during the drive and kept me informed, and the two drivers were very capable and trustworthy. I hope I am never in a situation again to have to use a medical transport, but I know I can trust Medlink if ever needed again!

Why they chose us: Pricing And Quality

Joyce Myers

July 23, 2025
(5/5)
Customer Review:

Q, Eric, and Joe were wonderful!

Why they chose us: Economical Compared To Others

Milly Bailey-abril

July 23, 2025
(5/5)
Customer Review:

The crew were truly amazing! They were patient and extremely helpful with my dad and transportation throughout our travels. I would definitely recommend them as the go to crew.

Why they chose us: Quality

Judy Parker

July 23, 2025
(5/5)
Customer Review:

The medic and crew were professional. They treated my dad with kindness and respect. They allowed a family member to travel with them which eased my dad's anxiety. Everything that was needed for the trip was provided. It is an honor to support veteran owned companies. I would highly recommend ACC Medlink to anyone needing long distance medical transport.

Why they chose us: Veteran Owned, Price

Amy Mathey

July 22, 2025
(5/5)
Customer Review:

They did an excellent job trying to keep her comfortable.

Why they chose us: I Have No Previous Experience
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