Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Elesa Mckinney
January 2, 2026Very professional, communicated well, Polite and very helpful. Would use this transportation again
Alison Atkins
December 30, 2025Bobby and Alex were fantastic from start to finish on this trip. They made a very stressful trip as good as could be. I can never thank them enough.
Zach Prichard
December 30, 2025Everybody from the phone coordinators to the actual drivers were fantastic. I wasn't sure what to expect as we haven't done this before, but everyone displayed constant professionalism. In the weeks leading up to it, the phone team kept me always updated and made sure I had what I needed to get everything set up. Even though when I called I would often (but not too often!) get a different person, they always seemed to be immediately in the know of what the case was and there was never any frustrating "catch up" with each phone operator. The crew was amazing upon arrival and drop off. Super friendly and kept me aware of everything. My father said it was a fantastic trip and was very complimentary of the drivers! It's not cheap so I hope I don't need it again :), but if I did I would choose ACC!
Tina Fuller Robertson
December 30, 2025Outstanding communication care attention to detail Davonta,, Eckner, and Marquette. Exceptional service highly recommend for anyone. rare quality, and all these gentlemen.
Alicia Scheffler
December 28, 2025The crew was very nice courteous and professional. Took great care of my brother and I! Thanks Davonta, Eckner, and Marquette!!
Kim Mullins-mitchell
December 23, 2025The crew did amazing caring for my Mother on her long drive to Maryland. She was very anxious before the trip. But the crew calm comfortable by the time she arrived! Thank you again Bobby, Marquette, and Jamie.
Steven Casey
December 23, 2025I really appreciate my crew and Acc for getting me from Florida back home to Jersey. My ride was smooth and great. My drivers Jamie and Marquette were exceptional and friendly. My nurse Bobby was super attentive and made me feel welcomed and comfortable. I thank you all for being here for me during this time.
Roger Spears
December 23, 2025Great service and compassion on a very long transport from RI to GA after the Brown tragedy. Thanks Davonta, Asiah, and Eckner.
David Sterling
December 22, 2025Outstanding job and caring.
Sambu Dakuginow
December 22, 2025ACC Medlink answered all of my upfront questions quickly and in detail. As the date of the move kept changing, they were very adaptable to requote and tentative scheduling. Prior to the move, the onboard nurse called me and told me what to expect, asked all kinds of questions on how to make the trip better for my Mother who was moving from FL to PA. Then they made sure to advocate for her to the sending facility who made the transfer a little more difficult than it needed to be. Kat and Vince are the bomb. Ask for them if you can!