Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Michael Bresich
October 11, 2024Big Thanks to Evelyn to get a transport from VA to IN for my wife scheduled on a very short notice. Very compassionate and professional transport team.
Gordon Bristol
October 11, 2024ACC Medlink transported my Brother in Law from Escondido, Ca to Loudon, TN in about 36 hours and did a very professional job. All the arrangements were easily made and flawlessly carried out as planned. The drivers and medical staff were courteous, caring and well prepared. I highly recommend that anyone considering transporting a patient long distance contact ACC Medlink.
William Corser
October 11, 2024We very much appreciate the help that this crew provided my father who has profound Alzheimer's. Our trip was about nine hours long, and I appreciated the chance to visit with crew, find out more about their work, etc.
William Jacobson
October 8, 2024Our crew was wonderful. Every phone call was greeted with utmost professionalism and kindness!
Ellen Cortez
October 7, 2024My husband was very safe and well taken care of!
Jenni Hodges
October 7, 2024ACC was the easiest part of this very challenging move of our loved one. I highly recommend this company. Julie, RN, was especially wonderful taking care of my mom medically and socially.
Kathryn Bostwick
October 4, 2024From my first phone call, answered by Lindsey, I was treated courteously & professionally. Their two drivers plus nurse set up seemed very good to me. I have driven the routes myself & am aware of the distance & time involved. Lindsey was able to provide me with the several transport quotes & checked in with me, without fail, for several weeks while decisions were pending on the ultimate destination. No pressure, just patient professionalism. The bank wires went thru without a hitch & two days prior to the pick-up, nurse Julie called & we had a great conversation. She and driver Alexis continued to text me through-out the 17-hour drive. I met the crew at the destination, exchanging info on their drive, how my brother had done, handshakes & a hug from Julie. She & my brother had watched 6 movies coming across half the country & she called her movie buddy. I have already begun mentioning ACC Medlink to family & friends. While I hope I don't need their services again, if the need arose, I would call them in a quick minute. Thankyou, all of you, for your help. I am most grateful!!!
Agnes Mills
October 1, 2024Awesome transport. Easy and smooth. We had to travel 10 hours. The nurse was very attentive and drivers were cautious. Highly recommended.
Matthew Daoust
October 1, 2024The entire process was awesome with ACC. From the scheduling and coordination of pickup / drop-off facility was handled by ACC. This was a long trip from Rochester, NY to Phoenix, AZ. The crew was very caring and treated us like family. The drivers (Jared & Zachariah) were safe and stopped when needed. The medical professional (Regina) cared for my mother in all her needs. She rotated her to make sure she was comfortable the entire trip. I would highly recommend ACC for your transportation needs.
Milt Whitmer
September 30, 2024Amazing experience for my aunt and us as her family. Far exceeded expectations! The 590 mile journey in inclement weather went off without a hitch.