Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

June Ashley
September 17, 2024All was great. Called Michael about 3 1/2 hours after they left for the destination and my mom was doing good and had just fallen asleep. Again, I spoke with him after they took her into the new facility, and she was doing fine. Thank you!
Jim O’neal
September 14, 2024The crew was excellent and caring. Responded on time and professionally. Made an extra effort on pickup to accommodate a slow facility preparation. Treated my brother with respect and kindness. Best part of the process. I was a little frustrated with the lack of contact from the pre trip information. I had no idea of how the process worked and had to reach out many times to check on the schedule and timing of the trip. Overall I am satisfied with the service.
Kim Hatcher
September 13, 2024According to the passengers, my Dad and his wife, the transport was awesome. Chris and the drivers did an excellent job and took good care of them on the overnight transport. Would definitely recommend ACC Medlink.
Thomas Richardson
September 12, 2024Very professional, responsive, and easy to work with from start to finish. If we ever have to use this type of service again, we'll definitely choose ACC Medlink.
Brennan Hinkle
September 12, 2024Great service and care for my 81 yo father with dementia. Made the 7.5 hour journey without a hitch and kept in touch with me via text during the entire ride.
Robert Fox
September 9, 2024We didn't know how we were going to transport my mother from Miami to VA for our move and then ACC Medlink was recommended to us. We are so happy with the service and efficiency of the transport. The crew were absolutely amazing and delivered my mother to the home the very next morning. We are very grateful for ACC Medlink!
Dora Moore
September 9, 2024We used you to transport Mom from Arlington Hts IL to Waukee IA. My sister was able to ride along. Very satisfied and would highly recommend. Crew was great!
Judith Betancourt
September 9, 2024I have to say, the vehicle was beyond excellent, the comfort and was so well equipped and clean. The drivers and the nurse were awesome. Kept me informed about my sister throughout the trip. If I ever need medical transport, it'll definitely be ACC Medlink. Thank you all.
Mark Fontana
September 9, 2024Outstanding crew and outstanding service, great equipment
Tiffani Taylor
September 8, 2024What an amazing team!!! RN Hilda was so sweet and very responsive to all my texts every step of the way. Starting from the day before the pick-up she reached out to get any information like food preferences, preferred name prior to the transportation date. During the trip she would send me pictures and status updates I.e trip arrival, traffic, how he slept etc. Absolutely love that they had a 2 person driving crew. Ensuring your love one will arrive as quickly and safely as possible. Thank you Rich G. and Keith S. for delivering my most precious person to me. ACC Medlink is the best!!