Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Merrill James
September 24, 2024Highly recommended, highly professional quality service for the whole family and patient. BRAVO to the whole team. Phone call, communication, to completion! JM family.
Janet Fenstermacher
September 24, 2024Your crew was on time, courteous and professional at all times. They took great care with my mom and were considerate of our mom's aide, who traveled with her. We have given your contact info to the management at my mom's building as they always want recommendations for all types of services. Thanks for all of your help, and for making our mom's transport go smoothly.
Beth Sardelis
September 24, 2024The communication with the nurse Tricia was outstanding! She kept mom safe, comfortable, and seemingly entertained. My mother was happy when she got to CT despite it ending up being a 25 hour trip. Thank you all for taking great care of such precious cargo!
Jean Calais
September 20, 2024My father was quite happy on his journey. They were very good about his special diet and keeping up checking his vitals. They were all very friendly and made the ride seem not as long as 12 hours.
William D. Byrnes
September 17, 2024Q and the drivers did a great job. Thanks!
Barbara Moroney
September 17, 2024My sister was transported, along with her dog and cat from Colorado to Florida. She and her pets were well cared for.
June Ashley
September 17, 2024All was great. Called Michael about 3 1/2 hours after they left for the destination and my mom was doing good and had just fallen asleep. Again, I spoke with him after they took her into the new facility, and she was doing fine. Thank you!
Jim O’neal
September 14, 2024The crew was excellent and caring. Responded on time and professionally. Made an extra effort on pickup to accommodate a slow facility preparation. Treated my brother with respect and kindness. Best part of the process. I was a little frustrated with the lack of contact from the pre trip information. I had no idea of how the process worked and had to reach out many times to check on the schedule and timing of the trip. Overall I am satisfied with the service.
Kim Hatcher
September 13, 2024According to the passengers, my Dad and his wife, the transport was awesome. Chris and the drivers did an excellent job and took good care of them on the overnight transport. Would definitely recommend ACC Medlink.
Thomas Richardson
September 12, 2024Very professional, responsive, and easy to work with from start to finish. If we ever have to use this type of service again, we'll definitely choose ACC Medlink.