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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Marina Goland

January 21, 2025
(5/5)
Customer Review:

We really appreciate you transferring our mom from Seattle to LA. It was a scary process for us, but the ACC Medlink operator answered all the questions, and the person who was with mom during transfer, Q, was amazing. Thank you for everything Marina

Why they chose us: Answered All The Questions, And Very Professional Service

Laura Gregory

January 21, 2025
(5/5)
Customer Review:

I stressed for a week over hiring a medical transport for our mother. It's hard to know when finding a company online. I researched and called multiple times with questions that were based on reviews and BBB information. Each call gave me more confidence to hire this company. They were honest, helpful and answered all questions I asked without hesitation. I found each representative open and honest and willing to give me the time I needed. I never felt like it was a marketing scheme. In the end it was the correct choice. The transport went smoothly. Thank you very much and we will definitely recommend your company.

Why they chose us: Researched Companies And Thought This Was The Best And Very Responsive

Lori Paoletti

January 20, 2025
(5/5)
Customer Review:

Q was absolutely amazing! He went above and beyond! The care and gentleness that he provided for my Mother was outstanding! He, I believe was sent directly from God! Your company is very fortunate to have him as a Paramedic onboard. He made sure that every little need was met for myself and my Mother. Ryan that set the transportation up was very kind and professional! Janielle and Alexis were like soldiers! They were incredible! They were polite and professional. They persevered through any weather on our long journey from California to Florida! Thank you so much for they care and concern during a very difficult time in our lives (Mom and I). I will recommend your wonderful service to anyone I know!

Why they chose us: It Was Perfect For What We Needed.

Greg Jones

January 20, 2025
(5/5)
Customer Review:

Outstanding experience, highly recommended. The crew was fantastic with my father-in-law.

Why they chose us: Internet Reviews

Charles Moore

January 20, 2025
(5/5)
Customer Review:

ACC Medlink was fabulous start to finish. We needed to transport my elderly mother from a hospital Memphis TN to NC. My 83 year old dad initiated the process and they were very patient with him. Ultimately I worked with them to finalize all the details. Getting mom discharged and here was not straightforward and they were flexible and professional. They were upfront with pricing, how the process worked, and stayed in touch constantly. 100% recommend!

Why they chose us: Quality

Joseph Puzzi

January 18, 2025
(5/5)
Customer Review:

The team was on time and courteous, prepared the van perfectly and transported my mom safely. Despite her significant anxiety and pain, she was comfortable at all times thanks to the crew. We stopped briefly for lunch and that was a nice treat and all coordinated transfers were handled seamlessly. I am thankful for this crew and the company for helping us navigate a difficult time.

Why they chose us: Online Reviews

Wendi Hogstedt

January 13, 2025
(5/5)
Customer Review:

I didn't get the three gentleman's names. They did a great job with my in-laws. They had some unexpected bumps in the road with my mother-in-law needing more help than they expected. One of the gentlemen was very sweet and they were all helpful when they arrived.

Why they chose us: Found Online, Good Communication

Stacey Goltermann

January 13, 2025
(5/5)
Customer Review:

Great service

Why they chose us: Great Service & Website & Medical Transport Offerings

Mark Goolsby

January 10, 2025
(5/5)
Customer Review:

The entire crew, Zachariah, Marquette and D'Angelo are a great team. Ryan and Tyler were very helpful from the start. Thank you.

Why they chose us: We Chose Acc Medlink Because Of A Recommendation.

Cathy Watson

January 9, 2025
(5/5)
Customer Review:

ACC is an amazing company! Every person, from the very first telephone contact to the last person when they dropped my aunt off, were the kindest and most professional. I made a dozen calls to ACC with questions, and they answered every one with courtesy and thoroughness. I have to mention how thorough they were, they took care of everything! And Their price was much better than another place I called before I called them. I highly recommend them, you wont regret it!

Why they chose us: Price
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