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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Merrill James

September 24, 2024
(5/5)
Customer Review:

Highly recommended, highly professional quality service for the whole family and patient. BRAVO to the whole team. Phone call, communication, to completion! JM family.

Why they chose us: Fair

Janet Fenstermacher

September 24, 2024
(5/5)
Customer Review:

Your crew was on time, courteous and professional at all times. They took great care with my mom and were considerate of our mom's aide, who traveled with her. We have given your contact info to the management at my mom's building as they always want recommendations for all types of services. Thanks for all of your help, and for making our mom's transport go smoothly.

Why they chose us: Reccomendation

Beth Sardelis

September 24, 2024
(5/5)
Customer Review:

The communication with the nurse Tricia was outstanding! She kept mom safe, comfortable, and seemingly entertained. My mother was happy when she got to CT despite it ending up being a 25 hour trip. Thank you all for taking great care of such precious cargo!

Why they chose us: Recommendation

Jean Calais

September 20, 2024
(5/5)
Customer Review:

My father was quite happy on his journey. They were very good about his special diet and keeping up checking his vitals. They were all very friendly and made the ride seem not as long as 12 hours.

Why they chose us: Wanted My Father To Ride In Comfort Get There Safely

William D. Byrnes

September 17, 2024
(5/5)
Customer Review:

Q and the drivers did a great job. Thanks!

Why they chose us: Availability

Barbara Moroney

September 17, 2024
(5/5)
Customer Review:

My sister was transported, along with her dog and cat from Colorado to Florida. She and her pets were well cared for.

Why they chose us: Quality- Five Sea Reviews

June Ashley

September 17, 2024
(5/5)
Customer Review:

All was great. Called Michael about 3 1/2 hours after they left for the destination and my mom was doing good and had just fallen asleep. Again, I spoke with him after they took her into the new facility, and she was doing fine. Thank you!

Why they chose us: Online Reviews

Jim O’neal

September 14, 2024
(5/5)
Customer Review:

The crew was excellent and caring. Responded on time and professionally. Made an extra effort on pickup to accommodate a slow facility preparation. Treated my brother with respect and kindness. Best part of the process. I was a little frustrated with the lack of contact from the pre trip information. I had no idea of how the process worked and had to reach out many times to check on the schedule and timing of the trip. Overall I am satisfied with the service.

Why they chose us: Evaluated Competition Chose Medlink

Kim Hatcher

September 13, 2024
(5/5)
Customer Review:

According to the passengers, my Dad and his wife, the transport was awesome. Chris and the drivers did an excellent job and took good care of them on the overnight transport. Would definitely recommend ACC Medlink.

Why they chose us: Reviews And The Staff Was Always Available For Questions.

Thomas Richardson

September 12, 2024
(5/5)
Customer Review:

Very professional, responsive, and easy to work with from start to finish. If we ever have to use this type of service again, we'll definitely choose ACC Medlink.

Why they chose us: Quality And Service
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