Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Charles Hodges
August 29, 2024I can't thank the entire team enough. We were in crisis management and planning and this group from schedulers to drivers to nurses were unbelievably amazing. They removed a huge burden through their professionalism and customer service. The communication was on point, and service impeccable. My father said, in 8 hours they turned into family. They truly show care and compassion. Thank you all for those needed high quality medical transportation, I can't recommend them more highly. In this day of terrible service, follow through and simply doing what you say you will do, this company is a throwback. They do it right in every aspect of the process. Charles Hodges
Karen O’connell
August 27, 2024Transport coordinators kind accommodating understanding. Great communication between both facilities and family with plan and progress, Hilda RN kept me and the destination up to date at least three times with ETA. Hilda texted and phoned me, kept me informed of her concerns, was empathetic to my concerns as family, and listened tirelessly all night during a 16 hr transport to a very anxious, awake, and talkative patient who just needed to vent. The two drivers gave family a warm and kind greeting and were very helpful in settling the patient into her new home. Highly recommend. Pricey, but you get what you pay for.
Richard Snell
August 27, 2024The ACC Medlink team was courteous and professional during my mother's transfer from upstate NY to PA. The trip went smoothly and safely. Good job by the entire team!
Amy Hart
August 25, 2024My mother in law was nervous about the move along with being emotional as she was leaving to go near family but also to the unknown with her newly compromised body due to a stroke. The crew took care of her physical needs as she was very comfortable during her 8 hour ride. Most importantly they were there for her emotionally. It was obvious they cared for their patient and for each other. These 3 are a great team.
Cheryl Sonceau
August 23, 2024Hilda, Rich, and Keith transported my father with care and professionalism that was impressive!
Chester Lee
August 23, 2024I will for sure be recommending friends and family to you. I was especially happy with Joel of your coordination staff.
Rob Whitener
August 21, 2024The nurse on board was great!
Michael Sutton
August 21, 2024Medlink literally "saved the day" to get my mom transported cross-state for urgent care. The speed of turnaround, customer service (that actually answers the phone!), and excellent crew (Eric was fantastic with my mom) was a bright spot during a hard life stage. THANK YOU for such a powerful service.
Elizabeth Richardson
August 21, 2024Very kind, professional and understanding.
Susanne Garry
August 20, 2024Our family is highly impressed with every aspect of this service, a true life saver