Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Debby Lonsberry
September 30, 2024This was the first time we ever had to use a transport. From the very first call we felt like we had contacted the best service. Every company employee was friendly, courteous and made this stressful situation so much easier to navigate. Our mother was treated with respect and kindness. We were so happy with all aspects of ACC Medlink.. Couldn't have asked for a more positive experience.. Thank you all so very much!
Maria Galeota
September 30, 2024Thank you for transporting my husband safely. And thank you to all coordinators who were very courteous, empathetic and efficient in arranging this transaction.
Karyn Scrivener
September 30, 2024My husband received excellent care during his approximately 9 1/2 hour trip from Houston to Lubbock, TX.
Lucy Gwynn
September 29, 2024The coordinators were so helpful in planning a long transport on short notice. The drivers and medic were friendly and efficient. They arrived early and took care to build a rapport with my 81 year old Mom who was pretty nervous about the trip. Thanks so much!
Joann Eccher
September 29, 2024ACC Medlink transport was perfection - bedside to bedside care and compassion. The nurse Regina was comforting and sensitive to my sister's needs. The driver was a great courteous and efficient driver especially since our transport required driving on country roads, a ferry and unpaved roads. The nurse Regina checked in on us the night before to make sure we knew what to expect on the trip. It is so comforting to have my sister home in our care. Grateful. Gratitude.
Norma Berni
September 28, 2024Very pleasant courteous and patient crew
Brenda Barbee
September 27, 2024Professional courteous and patient. They are an awesome crew. Asset to have
Leah Torres
September 24, 2024I would recommend your service to anyone who wants a safe and reliable transportation service. I want to thank the whole crew who helped me with my uncle. They were very helpful, friendly and very professional again thank you.
Richard Harr
September 24, 2024Everyone was amazing Evelyn was my first contact with ACC she is a very professional and compassionate angel. We had a plan to transport my dad and it fell apart,Evelyn came up with a new plan and it worked perfectly. He was transported from Wichita KS to Torrance CA. He arrived early and in good spirits. It wasn't cheap to use them but it got done without any problems in hindsight I think the price was fair a lot went into his transport and I got updates as they got closer and never questioned the care that he received. I would highly recommend considering using ACC they did everything right. You can't say that about a lot of Companies these days. Are truly committed to providing top notch service
Lisa Bryan
September 24, 2024All of the crew members were great