Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Robin Marx
September 4, 2024Our experience was excellent from the first moment that we entered a web inquiry through the decision-making process to the pickup, communication during transport and to the drop off. We just didn't have to worry because the professionalism and care was clear from the first to last minute.
Kimberly Whitcomb
September 3, 2024Tricia; John and Kay were all very friendly and kind. They were always right there to assist me every time I was in and out of the van. Even though there were plenty of people they were all still ready to help me; catch me or whatever was needed. Tricia went over and above when it came to my bathroom needs. I would definitely recommend this crew to any considering this transportation.
Norma/ Boyle
September 2, 2024Like all that they did. The medic was very helpful kept up with his progress.
Kelly Gazzelli
September 2, 2024They took a very long trip and made it completely comfortable for my mom.
Marilyn Blimline
August 30, 2024All three crew members were terrific. They saw to my every need, were courteous, and extremely friendly without being intrusive.
Lauren Roulston
August 30, 2024Hilda, Rich, and Anthony were great
Dave Emmons
August 30, 2024When bad things happen in this world it is such a comfort that there are companies like ACC MEDLINK there to help. I am still thinking I am in a dream on how well this went. I want to thank all of you from the setting up of the van to the drivers and medical folks. Staff was amazing. My sister's family told me that getting transportation to her home was a big worry for them. Again, outstanding service. David Emmons.
Linda Sides
August 30, 2024The whole crew did GREAT!! Courteous, professional, and friendly
Cyndie Mcfarlane
August 30, 2024I'm from California and went to check on my parents in Nevada, both in their 80's. My mom was sick and had been bedridden. Mom ended up in the hospital with pneumonia and my 3 night stay turned into a 3 week ordeal of trying to get my parents back to my home to care for them. ACC Medlink was one of the first options on Google and their reviews were all good!. I called them to get a quote. ... it is expensive to use this type of transport and I did consider making a bed in my SUV, renting a RV and even discussed putting my mom in a care facility or finding home caregivers. Ultimately I went with this company and it was the most wonderful experience for my mom. They were professional, prompt and the nurse assigned to sit with my mom was amazing. Truly caring. She kept my mom comfortable, offered meals and snacks plus she texted updates to me along the way. The drivers were also kind and courteous. Bottom line, it is expensive to use this type of transport. But, it cost less to do this than they would have spent on private homecare at $4000+ a month. I would HIGHLY recommend this company to anyone!
Barbara Nappi
August 29, 2024Hilda, Rich and Anthony were wonderful and made a stressful trip easier.