Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Brennan Hinkle
September 12, 2024Great service and care for my 81 yo father with dementia. Made the 7.5 hour journey without a hitch and kept in touch with me via text during the entire ride.
Robert Fox
September 9, 2024We didn't know how we were going to transport my mother from Miami to VA for our move and then ACC Medlink was recommended to us. We are so happy with the service and efficiency of the transport. The crew were absolutely amazing and delivered my mother to the home the very next morning. We are very grateful for ACC Medlink!
Dora Moore
September 9, 2024We used you to transport Mom from Arlington Hts IL to Waukee IA. My sister was able to ride along. Very satisfied and would highly recommend. Crew was great!
Judith Betancourt
September 9, 2024I have to say, the vehicle was beyond excellent, the comfort and was so well equipped and clean. The drivers and the nurse were awesome. Kept me informed about my sister throughout the trip. If I ever need medical transport, it'll definitely be ACC Medlink. Thank you all.
Mark Fontana
September 9, 2024Outstanding crew and outstanding service, great equipment
Tiffani Taylor
September 8, 2024What an amazing team!!! RN Hilda was so sweet and very responsive to all my texts every step of the way. Starting from the day before the pick-up she reached out to get any information like food preferences, preferred name prior to the transportation date. During the trip she would send me pictures and status updates I.e trip arrival, traffic, how he slept etc. Absolutely love that they had a 2 person driving crew. Ensuring your love one will arrive as quickly and safely as possible. Thank you Rich G. and Keith S. for delivering my most precious person to me. ACC Medlink is the best!!
Robin Marx
September 4, 2024Our experience was excellent from the first moment that we entered a web inquiry through the decision-making process to the pickup, communication during transport and to the drop off. We just didn't have to worry because the professionalism and care was clear from the first to last minute.
Kimberly Whitcomb
September 3, 2024Tricia; John and Kay were all very friendly and kind. They were always right there to assist me every time I was in and out of the van. Even though there were plenty of people they were all still ready to help me; catch me or whatever was needed. Tricia went over and above when it came to my bathroom needs. I would definitely recommend this crew to any considering this transportation.
Norma/ Boyle
September 2, 2024Like all that they did. The medic was very helpful kept up with his progress.
Kelly Gazzelli
September 2, 2024They took a very long trip and made it completely comfortable for my mom.