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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Scott Wilezol

July 23, 2024
(5/5)
Customer Review:

Seriously the best company I have worked with. You understand the process as well as the customer experience and have optimized everything. Needs and actions anticipated and acted on. Harvard Business Review should do a case study on what you achieved. As a professional who thinks about these things, I'm amazed.

Why they chose us: Convenient

Elizabeth Lewis

July 21, 2024
(5/5)
Customer Review:

All three crew were fabulous. Kind, considerate, fun, attentive when needed. I felt as if I had known them for a long time. Quite a service.

Why they chose us: Internet Search

Kerry Zimmerman

July 21, 2024
(5/5)
Customer Review:

Super impressed with this company. Booking was easy and they provided a great vehicle to transport a loved one. They communicated with me throughout the 15 hour trip. I highly recommend. I think Michael was the person I chatted with during the trip.

Why they chose us: Quality

Pat Maloney

July 21, 2024
(5/5)
Customer Review:

I appreciated the crews friendly and positive attitude while dealing with my father on the 16 hours drive from Destin FL to NW IN. Glad I made the investment to hire the service.

Why they chose us: Acc Had Good Reviews

Wendy Nichols

July 18, 2024
(5/5)
Customer Review:

I can't say enough outstanding things about the complete service from ACC Medlink. All of the scheduling staff were beyond wonderful. The vehicle crew were extremely polite, professional, caring, helpful, funny and excellent drivers. The 21-hour ride from Florida to Delaware with my 94-year-old mother on a stretcher went so well. They even stopped at my mother's favorite restaurant for our dinner! The vehicle was super accommodating, and the ride overall was excellent. I hope not to need your service again but if I ever did, I would definitely utilize your services and also highly recommend you to anyone in need of your transportation. Thank you so much for making my mother's ride "home" such an outstanding experience.

Why they chose us: Close To Pick Up Location.

Gary Williams

July 17, 2024
(5/5)
Customer Review:

The crew put my mind at ease. My mother has terminal cancer. As I told her that I would see her in 2 weeks, my emotions took over. The older man on the crew gave me a big hug and said they would get her there safely. Which they did. My mom also called me the next day and said how well and attentive they were. I can't thank you enough.

Why they chose us: Recommended

Melissa Millhouse

July 17, 2024
(5/5)
Customer Review:

I was not there on transport day. My Mother was the kind who rode along with my Grandmother for the transport from Philadelphia to Virginia. She said that both the driver and Medical assistant were professional, friendly and courteous. The ride was comfortable and exceeded her expectations. ACC Medlink provides a fantastic service. I will recommend ACC med link to anyone who may need transportation services in the future. 10 out of 10. Thank you for your prompt response with the initial quote and superb service. I would also like to give a Thank you to Joelle in customer service. She was so pleasant to talk to and very efficient at her job. She's an asset to your company.

Why they chose us: Quality

Shirley Kern

July 17, 2024
(5/5)
Customer Review:

It was a great trip and they were so helpful and friendly. 24hrs with people lets you know them.

Why they chose us: Length Of Time Getting From Phx To Spokane

Jim O’donovan

July 15, 2024
(5/5)
Customer Review:

Outstanding job overall, from start to finish. It was great working with Tyler and Maria as they both worked hard to meet our family's needs. Regina and her crew was super professional from jump and did an incredible job keeping our family in the loop regarding trip status, location and ETA notifications. I would definitely recommend ACC Medlink to any family in need of moving a loved one over long distance. Thank you ACC Medlink for a job well done! - Jim

Why they chose us: Quality

Jan Pearson

July 12, 2024
(5/5)
Customer Review:

Dinner and breakfast were great. I felt my husband was well cared for. Michael handled the situation of not having a facility to bring him to very well by having an ambulance meet us and take us to the hospital.

Why they chose us: Quality, Professionalism, Price
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