Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Bianca Lapham
August 5, 2024Our experience with ACC Medlink was extremely positive from the time I requested a quote until we were home. Every time that I called with a question, there was always a friendly, helpful person who picked up the phone and answered my question. Everything about the trip went exactly as described on the website and on the documents that were sent to us. The crew did an excellent job of taking care of my husband throughout the trip. Stops were done as often and as long as needed. I am very grateful for the availability for thIs service.
Gladys Holder
August 5, 2024The service was excellent. They provided great care.
Gloria Standifer
August 1, 2024Our team was great and funny. They took a stressful time and really helped keep us calm. Mom arrived with a big smile on her face and she wasn't stressed at all. I really wish I could remember our drivers names because they were both so nice and helpful. Q was super professional and so nice. I have told many other people about your company. Thank you
Ed Taschner
July 31, 2024Great Coordination by both Coordinators and the Crew. Good communication with sponsor (me) and reactions to hiccups at both pickup and delivery points. Everything went smoothly which was gratifying to a family in a high stress situation.
Karla Hughes
July 30, 2024I cannot begin to list all of the positive things we experienced as a family working with you. The professionalism, kindness and efficiency were extraordinary.
Kim Englert
July 29, 2024Danny was amazing. He took care of everything we needed. Debbie and Greg are excellent drivers and got us here safely. We couldn't have asked for caretakers with better personalities. They kept us laughing most of the trip. Sure made the trip go faster! Thank you for making our trip to our new home successful. We really appreciate all of you. for making this process easy from beginning to end!
Lorene Hayden
July 25, 2024Sandra reached out to ask about my mother's food preferences and special needs she had. She also kept us up-to-date about their arrival time.
Polly Juliano
July 23, 2024We are beyond grateful to have found ACC Medlink. Our mother broke her hip the day before she was relocating out-of-state. ACC saved the day, safely transporting both her and me from Nevada to Texas. Had we not discovered ACC, we would have been forced to remain in Nevada for two weeks while she rehabbed. Now she can recover with family.
Theresa Ferlas
July 23, 2024Per the patient, Chris the attendant was very attentive and made her feel comfortable. She truly enjoyed the 30 hour trip
L Robinson
July 23, 2024I was blown away be the top notch service and professional care of the team! They were very attentive to my brother care and comfort! The team works together like a well-oiled machine. Quality care was their number one focus! I cannot thank you enough. My brother's arrival was professional and on time. If I had to use your service, I would not hesitate to procure your service again! Thank you so very much!