Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Eric Zadravec

August 13, 2024
(5/5)
Customer Review:

Ryan, one of the transport coordinators, was very helpful

Why they chose us: All Of The Above

Roger Tucker

August 12, 2024
(5/5)
Customer Review:

The team was fantastic with our dad. It was a long medically necessary trip for his comfort from NC to MD. They were courteous and engaging on both ends of the trip. Dad was fed and kept engaged in conversation. Ms. Tucker was pleasant to deal with making the arrangements and the crew kept in touch with the family during the trip.

Why they chose us: Need

Patrick Jones

August 11, 2024
(5/5)
Customer Review:

The crew was super caring and professional. They made me feel as if they were taking care of their family member.

Why they chose us: Quality

David Keith

August 9, 2024
(5/5)
Customer Review:

Mission Accomplished! Thanks for the excellent service! Drivers Wendy & Bill and Nurse Julie were awesome! Drove directly from NY to FL and even went through the outer bands of Tropical Storm Debby! We're so glad that we found ACC Medlink. My wife was admitted to ER of our home hospital, x-rayed, blood tested, etc and released. She is home now sleeping in her very own bed. Thanks so very much! God bless you all

Why they chose us: Recommendation From An International Medevac Co

Jennifer Mears

August 9, 2024
(5/5)
Customer Review:

ACC did an amazing job transporting my elderly resident from FL to KY. They were accommodating and very communicative through the whole process. It went smoothly and actually faster than planned! Thank you so much ACC!

Why they chose us: Competitive Prices, Nice Accommodations, Good Communication

David Beckett

August 9, 2024
(5/5)
Customer Review:

Amber was attentive to my mother's needs. Overall, it was a positive experience.

Why they chose us: Available

Melissa Mackintosh

August 9, 2024
(5/5)
Customer Review:

I was very pleased with your service - from making the arrangements until my mother arrived at her assisted living facility - everyone was courteous and professional. Q was great with my mom and keep me updated. Even the staff at her assisted living facility commented on how professional your team was. Thank you so much.

Why they chose us: Good Reviews

Tracy Duvelius

August 8, 2024
(5/5)
Customer Review:

I am in Ohio and my mother was in North Carolina. I called and talked to the weekend supervisor on a Saturday! She was awesome and thoroughly explained the process. ACC was scheduled to get my mother on Tuesday, but the hospital released her on Sunday! Melissa went above and beyond to get my mother Sunday overnight and home by Monday morning. Durning transport my mother had terrible nightmares and the staff and nurse Hilda were amazing. They kept me updated during the entire transport. Look no further ACC is the BEST!

Why they chose us: First Company I Talked To And Fell In Love

Chris Tucker

August 8, 2024
(5/5)
Customer Review:

Safety, security, and having a medical professional on board was very important to me. I met the team when they picked up dad for transport. They all carried themselves in a professional and friendly manner which in turn made his anxiety about the trip melt away. The team kept in touch along the way and I was informed once they had arrived at dad's new facility. I have never had a need to use this type of service in the past, but I would not hesitate to use them again or recommend their services to anyone else. These folks are great!!

Why they chose us: Timely Quote And Good Communication

Karen Mccandless

August 6, 2024
(5/5)
Customer Review:

I was not at the hospital in Florida when my sister was picked up by ACC Medlink, so I didn't get the names of the team members, but I will say that they were extremely professional, and took the time to learn about my sister. They communicated regularly with myself and other family members and did a great job with my sister (who can be confused and difficult at times).

Why they chose us: Felt Very Comfortable After Speaking With The Intake Coordinator.
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