Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Donald Emigh
August 4, 2025Joan said it was a good experience and very professional.
Cary Worthy
August 4, 2025Thanks for keeping me informed during the trip.
Kenneth Elliott
July 31, 2025All 3 of the team were awesome. They were professional and very attentive to our needs
Susan Foreman
July 31, 2025Your crew kept in contact throughout the trip and Ohio State Dodd Hall said your people did an excellent job! Thank you so much
Suzanne Campbell
July 31, 2025I also want to give a big shout out to the customer service team who helped me greatly during the planning process. They were very thorough with their information, direction and follow up leading up to my mom's medical transport. I couldn't have done it without them, and their professionalism was top notch.
Wendi Bomback
July 30, 2025Marquette and Cheryl were professional and fun and helped my parents enjoy what would've otherwise been a very difficult trip for them. They were prompt and communicated clearly and efficiently. They were very accommodating while needing to travel alongside my husband and myself. I have nothing but a glowing review for them!
Cora Hernandez
July 30, 2025All 3 were friendly, kind, and respectful. It was an uneventful 22 hour drive!
Tammy Moore
July 30, 2025I appreciated the phone call when I requested a quote online. Another company sent an email. The coordinators were great throughout the process. Kat, the nurse that traveled with us, called and obtained more specific information and advised me of things I should have available to make my mother's transport easier and more comfortable. The crew arrived on time, and we left on schedule. The drivers were professional, and I felt safe throughout. Your team helped make a difficult trip much easier.
Francine Brady
July 25, 2025The entire crew was so professional, kind, and courteous, even when my mother did unexpected things during the trip. I really appreciated Kat reaching out before the trip to verify information and give me the opportunity to ask questions. I also appreciated her giving me a way to contact her directly prior to the trip if I had any additional questions, which I ended up using. She alleviated the fears and concerns I had which was so nice considering moving my mother from one state to another state was a very stressful and nerve-wracking time for me.
Rebecca Tedder
July 24, 2025The crew transporting my family member were absolutely fantastic! 18hr drive all night, delivering my loved one safe and sound. RN Bobby was on top of everything during the drive and kept me informed, and the two drivers were very capable and trustworthy. I hope I am never in a situation again to have to use a medical transport, but I know I can trust Medlink if ever needed again!