Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Mark Reasor
August 15, 2023I contracted with ACC to transport my wife 550 miles to our home after she had a serious fall. The office staff was easy to work with in setting up the transport; communication was efficient and punctual. I was kept informed by the vehicle crew regarding their arrival time and the needs required to get my wife down steps and into the van. The driver and medical assistant were professional throughout the trip and kept us informed of their activity via cell phone. Upon arrival at our home, the crew was efficient in getting my wife into the house and comfortable awaiting our getting her situated. I was very impressed with the entire operation and would not hesitate to use ACC again or recommend them to others.
Kristi Boyd
August 10, 2023Damin and K our drivers were amazing and took such good care of our travel. We felt safe and comfortable Sandra put my worries at ease with the health issues my mom had on our long trip. Thank you so much for helping my mom onto a place for recovery.. God Bless your business! Im so grateful for you! Kristi
Teresa Whaley
August 10, 2023Julie (nurse) & the two guys were very nice. The office people on the phone were, too. Everyone was very helpful during a very stressful time. We were so happy the team was available on such short notice.
Jennifer Mangieri
August 10, 2023ACC Medlink provided great service getting my 89 year old, medically fragile mom from a very rural northern California location to the Portland, Oregon area - a 12+ hour drive. My mom had some bad experiences with ambulance transport between hospitals recently before taking this trip and she was quite anxious about it. But thanks to the positioning of the gurney that allowed her to sit up at an angle, and its comfort with a good mattress, support pillows etc, she slept comfortably for much of the journey! She also felt supported by having crew member Kristen watching over her in the back. When my mom woke up 9 hours into the trip, she was able to look out the window and as she has been housebound for quite some time, that was exciting for her. She arrived rested and happy, and both she and I were enormously grateful for that. She arrived at her nursing home on a Sunday morning and there were not many staff there to greet us, but the ACC Medlink crew got her in, helped situate her in her bed, and made sure she was comfy before they left. They helped bring in her belongings and Kristen came back with my mom's missing hearing aid that had dropped out onto the gurney - thank goodness! Thank you to the whole crew!
Cynthia Hunt
August 10, 2023The entire staff was wonderful and made a stressful situation less stressful. They handled my aunts needs with grace and professionalism. They were a blessing to us and we are ever so thankful!
Dan Culhane
August 4, 2023Great experience overall from start to finish. Crew was on time and very competent. Coordinators were easy to work with from booking to scheduling. No issues on the transport. Pricing was a little steep for a short straightforward transport but that was the only blemish on the experience.
Patricia Vitikacs
August 4, 2023Michael was so kind to both of us, but especially to the person being transported. He took such good care of him and made him as comfortable as possible. He was so helpful and made a long trip much easier.
Craig Workman
August 2, 2023The crew did an excellent job in the worst of conditions. We travelled from Palm Springs CA, to Vero Beach, FL in the midst of a heatwave. They certainly rose to the occasion and got us to our destination safe & sound. Great job! Thank you!
Rodney Moore
August 1, 2023The crew was awesome very good at what they do and the nurse chris was very good at his job went above and beyond to make my dad comfortable no complaints at all about the transport team my only complaint about the company is they dropped the ball on communication when it came to getting delayed do to a van breaking down and not letting me know when they where going to transport us luckely I called and they got it figured out and it only delayed us by 6 hours so over all I'm very happy with our experience and would highly recommend them Thanks Rodney
Richard Guerrero
August 1, 2023Excellent Service!!! Thank you!