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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Nathaniel Hill

July 14, 2025
(5/5)
Customer Review:

Very nice and helpful crew.

Why they chose us: Recommendation

Lucy Rodriguez

July 14, 2025
(5/5)
Customer Review:

The medic Danny made sure that we were kept abreast of the locations and times of the transfer from Georgia to Florida

Why they chose us: Reviews And Conversations With Staff

Marci Stanley

July 11, 2025
(5/5)
Customer Review:

Very impressed with this company.The Medic Eric and the 2 drivers (sorry, can't remember their names) were so kind and reassuring when they transported my elderly mom and me from NC to FL. I considered other travel options, but since my mom has dementia, this was the only transportation that made sense. We traveled through the night and my mom slept the whole way! I highly recommend.

Why they chose us: Recommendation

Gail Arena

July 11, 2025
(5/5)
Customer Review:

We hired them to transport my family member from south carolina to NJ. The service and care that was provided was suburb and I would have given 5 stars except for the fact that the ride itself was an overnight and was told it would be 14 hours. It actually took only 12 hours (not sure if they were speeding or no traffic) so they arrived in morning. According to family member it was the worse ride he every had because he was situated at the very back of this beautiful van that had no suspension He felt every bump, being jostled around and had road noise the whole trip. Didn't get much sleep. The crew even said that they have spoken to company about it. The crew was great and Q kept me updated during the trip. When they arrived they brought him to his room. And made sure he was comfortable. Really nice guys.

Why they chose us: Quality, Price,

Priya Patel

July 10, 2025
(5/5)
Customer Review:

We were in a pickle trying to figure out how to get my grandma home after visiting family and having severe back pains and being in the hospital. We had no idea a service like this was available. From the original call with Nikki and her explaining the entire process to Tyler scheduling everything and even going the extra step to call the day before to make sure we had no further questions. On the day of pickup the crew was amazing. The medic was DaKwon and drivers were Marquette and Kacey. These three men were fabulous from the get go. They were so kind with my grandma and treated her like their own. The entire journey they were very professional and helpful. They made stops when needed in safe areas and gave us privacy when needed. The entire bus is private. There are extra blinds if needed however the windows are tinted so no one from the outside can see in. When we arrived to our destination again the three guys were super professional and careful with everything. We couldn't have asked for a better crew and company! My grandma was very happy with the transport and didn't feel uncomfortable at all.

Why they chose us: Reviews, Recommendation, Quality Of Service On Phone

Mel Patel

July 10, 2025
(5/5)
Customer Review:

Thank you all of ACC Medical.

Why they chose us: Nikki And Her Kindness And Professionalism

Kenneth Elliott

July 9, 2025
(5/5)
Customer Review:

Awesome company.

Why they chose us: Online Search. These Guys Are Great. Very Accommodating And Made Sure Me And My Sister Were Well Taken Care Of.

Kellie Kendall

July 8, 2025
(5/5)
Customer Review:

Tyler - the coordinator did a fantastic job.

Why they chose us: Found On The Internet.

Joanne Harper

July 8, 2025
(5/5)
Customer Review:

ACC Medlink from my initial phone call to the final transport and follow up call, was the most compassionate and qualified organization to transport my loved one safely. Maria went above and beyond to pull together a team for a last minute 4th of July transport. Ryan on the dispatch team did everything to implement a solution and the 'A-Team' - Kevin, Chris and Russ could not have been more ready and able to assist. We were blessed to have my mother in their very capable care.

Why they chose us: Acc Medlink From My Initial Phone Call To The Final Transport And Follow Up Call, Was The Most Compassionate And Qualified Organization To Transport My Loved One Safely. Maria Went Above And Beyond To Pull Together A Team For A Last Minute 4th Of July Transport. Ryan On The Dispatch Team Did Everything To Implement A Solution And The “a-team” - Kevin, Chris And Russ Could Not Have Been More Ready And Able To Assist. We Were Blessed To Have My Mother In Their Very Capable Care.

David Moore

July 8, 2025
(5/5)
Customer Review:

Made so ordeal almost enjoyable!

Why they chose us: Good Recommendation
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