Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Nathaniel Hill
July 14, 2025Very nice and helpful crew.
Lucy Rodriguez
July 14, 2025The medic Danny made sure that we were kept abreast of the locations and times of the transfer from Georgia to Florida
Marci Stanley
July 11, 2025Very impressed with this company.The Medic Eric and the 2 drivers (sorry, can't remember their names) were so kind and reassuring when they transported my elderly mom and me from NC to FL. I considered other travel options, but since my mom has dementia, this was the only transportation that made sense. We traveled through the night and my mom slept the whole way! I highly recommend.
Gail Arena
July 11, 2025We hired them to transport my family member from south carolina to NJ. The service and care that was provided was suburb and I would have given 5 stars except for the fact that the ride itself was an overnight and was told it would be 14 hours. It actually took only 12 hours (not sure if they were speeding or no traffic) so they arrived in morning. According to family member it was the worse ride he every had because he was situated at the very back of this beautiful van that had no suspension He felt every bump, being jostled around and had road noise the whole trip. Didn't get much sleep. The crew even said that they have spoken to company about it. The crew was great and Q kept me updated during the trip. When they arrived they brought him to his room. And made sure he was comfortable. Really nice guys.
Priya Patel
July 10, 2025We were in a pickle trying to figure out how to get my grandma home after visiting family and having severe back pains and being in the hospital. We had no idea a service like this was available. From the original call with Nikki and her explaining the entire process to Tyler scheduling everything and even going the extra step to call the day before to make sure we had no further questions. On the day of pickup the crew was amazing. The medic was DaKwon and drivers were Marquette and Kacey. These three men were fabulous from the get go. They were so kind with my grandma and treated her like their own. The entire journey they were very professional and helpful. They made stops when needed in safe areas and gave us privacy when needed. The entire bus is private. There are extra blinds if needed however the windows are tinted so no one from the outside can see in. When we arrived to our destination again the three guys were super professional and careful with everything. We couldn't have asked for a better crew and company! My grandma was very happy with the transport and didn't feel uncomfortable at all.
Mel Patel
July 10, 2025Thank you all of ACC Medical.
Kenneth Elliott
July 9, 2025Awesome company.
Kellie Kendall
July 8, 2025Tyler - the coordinator did a fantastic job.
Joanne Harper
July 8, 2025ACC Medlink from my initial phone call to the final transport and follow up call, was the most compassionate and qualified organization to transport my loved one safely. Maria went above and beyond to pull together a team for a last minute 4th of July transport. Ryan on the dispatch team did everything to implement a solution and the 'A-Team' - Kevin, Chris and Russ could not have been more ready and able to assist. We were blessed to have my mother in their very capable care.
David Moore
July 8, 2025Made so ordeal almost enjoyable!