Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Jami Clifford
June 3, 2023We used ACC Medlink recently to transport a family member about 700 miles from one nursing home to another (a very scary process when one has no knowledge of medical transports). The process went perfectly smooth. From my first inquiry call, the staff was very helpful and informative. I called back a few times with questions and received clear information in a helpful manner. Once we made the decision to use ACC Medlink, they took care of all the scheduling and logistics directly with each nursing home. Pick- up and arrival were timely and they text me during the trip with updates. Our family member had a good transit experience. We feel blessed to have found ACc Medlink; they took all the stress out of the transfer process and provided safe, comfortable transportation.
Jeff Anshel
June 2, 2023Very professional and complete! Aside from the typical traffic issues in Chicago, my brother said it was a nice ride- especially given that it took over EIGHT hours! The crew was "spot-on" and we felt that they were caring and competent. Thanks for making this difficult transition an easy one!
Phylis Cantrell
May 31, 2023Thank you for your service
Margaret Rolnick
May 31, 2023I'm sorry the names are escaping me right now. But all crew members were amazing and helpful beyond measure keeping my mom and myself comfortable
Brent Green
May 30, 2023My Mom is Diane Green and she was transported from Winterhaven, Florida to Oxford Michigan. Both drivers and the medical staff were professional and courteous. My Mom enjoyed her trip up and we would highly recommend your company based on her experience.
Sue Warren
May 30, 2023Unfortunately had to leave my husband in Hilton Head Island with no thanks to Hilton Head Hospital. ACC Crew very kind and kept me in the loop through my husbands journey back to Ohio. Made sure he was very comfortable throughout the 12 hour journey.
Emily Goins
May 29, 2023We appreciate the kindness and care they showed our father for his out of state move. We felt confident he was receiving outstanding care during the transport. Thank you!
Howie Humphrey
May 29, 2023Excellent service from the first phone call to the arrival of our Dad. The Nurse updated us during the transport and made sure he was comfortable for the long 19 hour ride. His wife commented how they treated her and my dad like family during the transport . Talking with the crew I could tell they were well trained and very competent. I would not hesitate to use ACC Medlink again if needed.
Didi Bowers
May 26, 2023They were awesome! Thank you so very much for getting my stepdad from rehab in west palm beach to our summer town in Michigan!
Connie Yancey
May 26, 2023We were very pleased with ACC Medlink from the first contact to the last good-bye. Our loved one who was being transported presented some challenges along the way, and they remained professional and courteous, and even stopped to get some OTC medicine that would help the situation. Even though this put them behind schedule, when they arrived at the destination, they took their time and made sure she was gently transferred to her bed and comfortable. Should the need arise, we would definitely use ACC Medlink again.