Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Honey Pabst
May 21, 2023Very happy with this service.
Peter Wolcott
May 19, 2023All three crewmembers were utterly professional in every sense of the word. They made the trip enjoyable, and were very attentive to me during that transfer. They did a fantastic job and please share this review with them. Sincerely, PeteWolcott, MA, MS
Carrie Friend
May 19, 2023The three man team on our transport was excellent. We would highly recommend this company. The whole experience was very well organized and executed. Thank you for making it easy!
Emily Kabzinski
May 17, 2023Nurse Lisa was so personable to my brother. She kept me informed the whole 16 hours. She was awesome when I met them at the nursing home my brother was coming too. Helped with everything. The drivers were awesome.
Renee Cail
May 17, 2023Your staff made my aunt and my sister Debbie feel comfortable. They were professional and courteous! I am so pleased. The staff who prepared us for the trip were phenomenal! God bless ACC-Med Link! Renee Cail niece of Martha Smith
Betsy Pittman
May 17, 2023They stopped often enough for food, and bathroom breaks and even bought our food which was unexpected. The over all trip was great. The staff was very nice and courteous. I would highly recommend ACC Medlink!
Kim Roop
May 17, 2023Thank you for getting us home safely! This was a very stressful time for my family and the crew got us home safely. Thank you for all that you did to make our trip comfortable for us.
Jackie Smith
May 15, 2023I can't say enough how wonderful this experience was for both my ill husband and myself. From the time I called the company and spoke to Maria to the time the crew showed up on time to the Hospice House to transport my husband home. It was a 20 hour ride from Sarasota Florida to Albany NY. My husband wanted to go back home for home hospice to his family and the crew took great care of us all the way home. I highly recommend this transport company. They go above and beyond for their patience and the family.
Robert Berman
May 13, 2023Linda and Mike were very caring and patient with my parents from the pick-up to the drop-off. We really appreciate their service.
Jolana Peard
May 12, 2023They were very courteous. I shook their hands to thank them thinking that they were on their way out and they said, "Oh we'll be back in, we need to get all of your father in laws belongings." They were very smiley, happy, young men. The nurse Julie was also great. Very personable. My father in law said the journey was great, and it was 12 hours long!