Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Tina Russell
November 29, 2023She was very good at keeping me informed about the patient travels. Let me talk to him and sent photo of him on his journey. Very understanding.
Doris Eaton
November 29, 2023Wonderful crew, helpful, nice, courteous and respectful. They made our trip a pleasant one!
Kristin Cunningham
November 29, 2023Thanks to ACC Med Link for your help in coordinating transport for my mother from Missouri to Wisconsin. I am her daughter and also rode along as a passenger. The phone coordinators were always very helpful and quick with answers, including Evelyn, Maria and Curtis. Our driver crew and nurse DeAngelo were very helpful, courteous and prompt. Our only wish is that the van was a little warmer. The temperatures were unexpectedly cold on the overnight trip, dipping down to 10 degrees and the van heating didn't seem able to keep up. Overall it was a very good experience and we're happy for the service provided getting mom back home!
Brandee Retherford
November 29, 2023Very grateful for this service! When thinking about moving my mom from Houston to Oklahoma I was very stressed about how to get her there safely and with least amount of discomfort for her. Extremely impressed by staff in all aspects. Nicky, the coordinator was awesome and made the process really easy. Thank you all so much!!
Peter Freix
November 28, 2023Julie was awesome and kept me update all the way on the trip.
Catherine Morauw
November 27, 2023Thank you for your help in this very stressful situation
Jason Baker
November 20, 2023I appreciated the call from the Team Lead the night before. Just to connect, tie-off on any questions, etc. That was very helpful, and it made the morning pick-up go smooth.
Raymond Overton
November 20, 2023ACC was fantastic from the first call to the dropoff of my loved one. All staff was courtesy and professional. I would definitely use them again.
Mandy Woods
November 20, 2023Great care. Easy to work with and very accommodating. Would highly recommend! Thank you!
Adrienne Ijioma
November 13, 2023I was so happy to have found you. It was a great undertaking to find safe transportation for my mother to move from Michigan to North Carolina. With her being immobile, there was no possibility of her flying or even being wheelchair capable. I was at a loss for solutions and searching frantically when I found ACC Medlink online late one night. I read many, many reviews and the responses really made me feel like I had found the solution after so long. We were short for time of her desired move date and I did all that I could to arrange private transportation, but ACC Medlink had everything she needed to travel safely. My brother accompanied her on the journey and they both were made as comfortable as possible. Julie and the team were friendly, helpful, engaging and funny. If traveling by traditional vehicle or airplane is not a practical possibility because of mobility, severe health or mental wellness reasons, I wholeheartedly recommend ACC Medlink for safe, superior, caring transport of your loved one to their new place! It just gives you peace of mind and ensures they will have the caring support they need every step of the way. Remembering what my mom means to me and what she has done for me in my lifetime made this the only secure way for her to travel. I am glad she agreed, and I am glad we chose ACC Medlink!