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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Patricia Kirschman

January 29, 2023
(5/5)
Customer Review:

This was a very long transport and the crew was amazing. My brother was in great hands. My family is truly appreciative of the care he was given. Many thanks to everyone.

Why they chose us: Online Recommendations - Very High Ratings

Patricia Mccollum

January 25, 2023
(5/5)
Customer Review:

Acc Medlink transported my son from West Virginia all the way home to California. Of course being such a long trip made me anxious, but the coordinators were so friendly and so on top of everything. They even contacted the care home my son was at and coordinated w/ them as well. My son said he really liked the people in the van. The nurse called as soon as they started the two day trip to introduce herself and allow me to speak with my son. That meant so much and set my mind at ease. They even helped my son set up his personal wifi hotspot so he could stay in touch. My son arrived clean w/ fresh clothing, and unbelievably at the estimated time the coordinators had given two days before. ACC Medlink is a Is a top notch service, I doubt there could be a better one. The cross country trip was flawless. They really "saved the day" for my family.

Why they chose us: Quality

Andre Harriman

January 25, 2023
(5/5)
Customer Review:

I cannot recall the driver's name but called me and texted giving me updates on how my mom was doing being such a long trup

Why they chose us: Reputation

Melvin Patmore

January 25, 2023
(5/5)
Customer Review:

Jan, our nurse was wonderful! Attentive and kind and efficient! The stops were well spaced and arrived right on time! My only complaint was the shocks in the van, I felt every bump in the road...and it may have been the roads! This a truly wonderful service you provide for families when an injury occurs out of state. In our case, Georgia to Florida. Thank you all!

Why they chose us: First Impression With 'beth, Truman'

Joseph Gangemi

January 25, 2023
(5/5)
Customer Review:

Exceptional service and professionalism

Why they chose us: Recommendation

Renee Bunting

January 23, 2023
(5/5)
Customer Review:

The crew was courteous and thoughtful. I did not meet them, my daughter who rode with her grandmother did and she was very happy with the entire experience.

Why they chose us: Highly Recommended And Staff Was Very Pleasant And Helpful

Jeffrey Nelson

January 20, 2023
(5/5)
Customer Review:

Co medic, Tammy and Preston drivers uldn't be happier with the service received. Highly recommend. They were the bright spot in a never ending saga.

Why they chose us: Availability

Nancy Sanders

January 18, 2023
(5/5)
Customer Review:

My family is so appreciative of this service. Danny and Debbie were awesome. Very personable and very professional. A great fit for my mom's transport.

Why they chose us: Found The Website On Line And Had Good Rating.

Jennifer White

January 16, 2023
(5/5)
Customer Review:

Kyle (medic) and the drivers were courteous and respectful. They arrived to the discharge hospital early and were patient when the staff at the hospital were not ready for my grandma's discharge. I rode with my grandma to Indiana. Shortly after the team left, I realized I had left my watch in the van. I contacted the company who contacted Kyle. He responded and took my address and mailed the watch back to me.

Why they chose us: Price And Availability And Responsive

Lillian Turner

January 16, 2023
(5/5)
Customer Review:

My family and I are so very blessed to have selected a caring medical transportation to bring my niece from Florida to New Jersey. The staff kept me update and they were just so very courteous and nice. Special thanks to Julie, the nurse who texted me from time to time to let me know if my niece was tolerating the trip. They actual was singing with Kimberly to keep her occupied. We are so glad to have such caring people. Even the switchboard operators were very nice. ACC has restored my faith that good customer service is very much alive in the U.S.! You just have to connect with the right company/people. Again, thank you so very much!

Why they chose us: My Niece Has Stage 4 Cancer And Needed Medical Transportation To Being Her Home To New Jersey.
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