Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Patricia Kirschman
January 29, 2023This was a very long transport and the crew was amazing. My brother was in great hands. My family is truly appreciative of the care he was given. Many thanks to everyone.
Patricia Mccollum
January 25, 2023Acc Medlink transported my son from West Virginia all the way home to California. Of course being such a long trip made me anxious, but the coordinators were so friendly and so on top of everything. They even contacted the care home my son was at and coordinated w/ them as well. My son said he really liked the people in the van. The nurse called as soon as they started the two day trip to introduce herself and allow me to speak with my son. That meant so much and set my mind at ease. They even helped my son set up his personal wifi hotspot so he could stay in touch. My son arrived clean w/ fresh clothing, and unbelievably at the estimated time the coordinators had given two days before. ACC Medlink is a Is a top notch service, I doubt there could be a better one. The cross country trip was flawless. They really "saved the day" for my family.
Andre Harriman
January 25, 2023I cannot recall the driver's name but called me and texted giving me updates on how my mom was doing being such a long trup
Melvin Patmore
January 25, 2023Jan, our nurse was wonderful! Attentive and kind and efficient! The stops were well spaced and arrived right on time! My only complaint was the shocks in the van, I felt every bump in the road...and it may have been the roads! This a truly wonderful service you provide for families when an injury occurs out of state. In our case, Georgia to Florida. Thank you all!
Joseph Gangemi
January 25, 2023Exceptional service and professionalism
Renee Bunting
January 23, 2023The crew was courteous and thoughtful. I did not meet them, my daughter who rode with her grandmother did and she was very happy with the entire experience.
Jeffrey Nelson
January 20, 2023Co medic, Tammy and Preston drivers uldn't be happier with the service received. Highly recommend. They were the bright spot in a never ending saga.
Nancy Sanders
January 18, 2023My family is so appreciative of this service. Danny and Debbie were awesome. Very personable and very professional. A great fit for my mom's transport.
Jennifer White
January 16, 2023Kyle (medic) and the drivers were courteous and respectful. They arrived to the discharge hospital early and were patient when the staff at the hospital were not ready for my grandma's discharge. I rode with my grandma to Indiana. Shortly after the team left, I realized I had left my watch in the van. I contacted the company who contacted Kyle. He responded and took my address and mailed the watch back to me.
Lillian Turner
January 16, 2023My family and I are so very blessed to have selected a caring medical transportation to bring my niece from Florida to New Jersey. The staff kept me update and they were just so very courteous and nice. Special thanks to Julie, the nurse who texted me from time to time to let me know if my niece was tolerating the trip. They actual was singing with Kimberly to keep her occupied. We are so glad to have such caring people. Even the switchboard operators were very nice. ACC has restored my faith that good customer service is very much alive in the U.S.! You just have to connect with the right company/people. Again, thank you so very much!