Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Kc Richardson
July 7, 2025Fabulous transport. Much better than I even hoped, they recommended overnight transport in patient with dementia and it worked out perfectly. She slept almost the entire way.
Charlotte Snyder
July 7, 2025Thank you very much for getting us back home (Kentucky) (Andrea, Curtis & Ty) for great care and compassion in our journey to nursing home in Evansville Indiana..the crew was AAA1 very helpful taking care of both of us. I'm so glad I called the Amvet, Port Charlotte, Florida they highly recommended MEDLINK highly. Thank them also for our time of need. Highly recommend this company very compassionate, not knowing exactly where we would be transporting him back from Lake Placid, Florida. Was talking with them for about 1 1/2 weeks. Thank You my Angels both in the transport and the office and the Amvet GOD BLESS YOU ALL Carl & Charlotte S. Kentucky/Florida Please in time of need call ACC MEDLINK
Elizabeth Catanzaro
July 7, 2025All involved, customer service and crew in the vehicle were courteous, professional, sympathetic to our needs and just very nice people. It made getting my husband from Norfolk Va to Buffalo NY a lot easier! Thank you, Elizabeth Catanzaro
Ellen Brucker
July 7, 2025The entire crew were kind & accommodating towards my mother and me.
Ah-lon Peoples
July 7, 2025The team was outstanding; they provided updates on both arrival times for pick-up and arrival at the destination location. The team's communication was excellent. I would recommend this service to anyone who is looking to conduct this type of travel.
Vicki Brown-macomber
July 7, 2025I want to thank ACC Medlink for turning a very stressful situation into one that felt calm, safe, and cared for. My mom was transported from Tennessee to Georgia via non-emergency medical transport in a Mercedes van, and the entire experience exceeded my expectations. The transport team, Andrew and Curtis, our two drivers, and Mike, the med tech, were all outstanding. Each of them was professional, kind, and incredibly supportive throughout the journey. Mike sat beside my mom for the entire 4.5-hour trip and patiently watched three Elvis movies with her. Talk about patience and kindness! The entire process went smoothly, and I felt such a sense of relief seeing her arrive safely and comfortably. It means the world to have her close by now. Thank you, ACC Medlink, for your compassion, attentiveness, and exceptional service. I highly recommend your team to anyone needing long-distance transport for a loved one.
Herve Manigat
July 7, 2025This ACC Medlink Transport Service Company is a true number One is this business. That was my second long trip with ACC. I first traveled with ACC in April from Mount Laurel New Jersey to MD Anderson Hospital in Houston Texas. I used them again to travel from Houston Texas to a Hospital in Pittsburgh PA. I wouldn't call any other company for medical transport. They are the Best in the Business. Chris, Anthony and Eric make the perfect Crew.
Rebecca Carpenter
July 6, 2025ACC Medlink was a life saver in a difficult season of my family's life. We needed to move my Mom from a post-acute care hospital in New Jersey to an assisted living in Maryland to be nearer to family as she starts hospice. She is on oxygen and is bedbound. We had started doing research online, and also got recommendations from the social worker at the post-acute care hospital. The name that emerged as #1 on both lists was ACC Medlink. We had many questions and everyone I spoke to on the phone was very patient and REASSURING. They assured me that ACC Medlink specializes in bedside to bedside service, so Mom being bedbound was not a problem. They assured me that her being on 3-4 liters oxygen was no problem, and that they could handle up to 10. They told me about all the things they do to create a comfortable environment for people being transported. I also really appreciated that they offer UPDATES on the road: texts, photos, and a phone call when they are an hour out. The trip went beautifully. Amber and Tawny absolutely set my mind at ease. They told me this was a "short" trip for them, as they do lots that are more like 15+ hours. They handled loading my Mom and her luggage in with great skill and care. ACC Medlink will stop to do a hot meal if the passenger wants it. Apparently Mom did want this and ate part of a Philly cheesesteak and had some Coca-Cola, which made us really happy as she is quite underweight and has had reduced appetite for weeks now. How great that she got to have something yummy on her trip. Mom arrived safe and sound, and now she, my Dad, and their puppy are safely in their new apartment in assisted living. I would absolutely recommend this organization to friends or colleagues needing to arrange medical transport for a loved one.
Binh Ta
July 3, 2025Melissa went out of her way to shuffle the schedule to accommodate our transport needs. The transport team also came to the hospital on time to pick up our brother for the trip. During this whole time, every one were courteous and professional. Thank you very much ACC MedLink for accommodating our needs during the difficult time. We really appreciate everything the company has done. And yes, we wholeheartedly recommend the service from the company.
Meghan Marinos
July 3, 2025The customer service was excellent from the initial call to arrival. We were in such a rush to move our family member. They did a great job and took great care of her. Thank you!