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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Kenneth Wagner

June 17, 2025
(5/5)
Customer Review:

Had an overall great experience with moving my father from Melbourne FL up to NC. Everyone was so polite, helpful, and understanding. My dad has onset dementia, and as anyone who has dealt with this can tell you, the volatility of the patients mood swings can be quite an emotional endeavor. Every step of the way I felt like your team put my fathers needs first, everyone was kind and compassionate. From my first call with Katie setting up the service, through all the delays, waiting on paperwork and signatures for the transfer from state to state, to Davonta Sanders and calling me when he was about to pick my dad up with Asiah, and begin the arduous task of transporting this ol' Green Beret with 30 yrs service to his country in the middle of the night to his new residence, everyone was caring, patient, purposeful, and understanding. I will highly recommend you to anyone who is need of this type of service without hesitation. Thank you, God bless you all.

Why they chose us: Quality

Elaine Lurry

June 16, 2025
(5/5)
Customer Review:

The crew was very professional, empathetic, and friendly to my sister and her family throughout the entire transportation process. As a patient with limited mobility, multiple illnesses, aches, and pains she had no negative comments and said the trip went pretty good. They made excellent time traveling and arrived when expected. All including the receiving family members were satisfied. Thank you for a job well done. ...... Elaine

Why they chose us: Service Quality And Reputation

Voncile Howard

June 14, 2025
(5/5)
Customer Review:

Heartfelt Thanks for Exceptional Medical Transportation Service, I am writing to express my sincere appreciation for the outstanding service your team provided in transporting my brother, Charlie Cooks, on July 8th from Troy, Alabama to the Veterans Home in Temple, Texas. From start to finish, Lindsey made sure the process was smooth, professional, and stress-free. I would especially like to recognize the team members who accompanied him: Shaiva Daugherty, Greg Tillerson, and Quintavio Buxton. These three individuals demonstrated exceptional professionalism, compassion, and care throughout the entire trip. They made both my brother and our family feel at ease during what could have been a very difficult day. I am truly grateful for their dedication and kindness. It is clear they take great pride in their work, and I cannot thank them enough for how they handled everything with such excellence. I will not hesitate to recommend ACC Medlink to anyone in need of quality medical transportation. Your team exceeded our expectations, and we are deeply appreciative. Warm regards, Von Howard

Why they chose us: I Like The Reviews

Sarah Cash

June 13, 2025
(5/5)
Customer Review:

These three guys saved my dad's life!! They were so professional, caring, and careful the entire 16 hours!! My family is so grateful for them and the fact that he is back at home with his friends and family that we cannot begin to thank them enough! All of them exceeded our expectations of how much they cared the entire way home. This was an awesome experience!!!

Why they chose us: Quality And Price

Charles Silver

June 13, 2025
(5/5)
Customer Review:

Corie and the drivers, one was Chris, and I forget the others name, were all excellent and treated my 96-year-old mother with care and compassion!

Why they chose us: On Line Reviews

David Danielson

June 13, 2025
(5/5)
Customer Review:

The trip went well and the crew was great. Thanks

Why they chose us: Recommendation

Valerie Glavan

June 13, 2025
(5/5)
Customer Review:

The only thing my brother asked for was to go home to Minnesota. This team was excellent. Dispatcher Maria was quick to respond and get me a transport. It was a 21 hour trip. Roberta was compassionate and kept up conversations. Highly recommend.

Why they chose us: Timing And Pruce

Bill Allen

June 13, 2025
(5/5)
Customer Review:

Crew was on time an very friendly

Why they chose us: Found On Internet

Kim Green

June 7, 2025
(5/5)
Customer Review:

Everyone was great! They gave updates as we were traveling seperatly and took great care of my mom from start to finish.

Why they chose us: Quality

Matt Reed

June 6, 2025
(5/5)
Customer Review:

I would just like to say that the transport company was absolutely super. Extremely satisfied and I would use them again. Everyone from customer service on the phone to follow up to the crew was fantastic.. On a scale of 1-10...a c c was a twenty Thanks again sincerely matt reed son of kristen read

Why they chose us: Absolutely Fantastic Customer Service Very Professional
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