Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Mari Hooks
July 20, 2022Very nice company! After paying for the trip, it was a pleasure knowing they would pay for my 3 meals. Unbelievable! Your company needs to do more advertising in the East Texas area. Very rural, but we like to travel too!
Patricia Stevens
July 20, 2022Was extremely pleased with ACC Medlink.. Everything went smoothly from start to finish. Communication from office and transport was excellent. At a stressful time, it was a relief to have all details handled efficiently.
Jon Cotton
July 19, 2022I was attempting to get my father from NC to his cancer treatment in Tampa and I was in Alabama. I came across ACC Medlink on a google search and completed the form for an estimated cost. A member of the ACC Medlink team called me and that's where the professionalism started. Everyone we encountered during this stressful and fluid situation was amazing. The operators and operational personnel I was dealing with over the phone were accommodating and helpful. The drivers and medical personnel were kind, empathetic and knowledgeable. The transport was comfortable and clean. We were very happy with our investment in our fathers care and comfortable trip which was approximately 10-11 hours. Great job and I would recommend the ACC Medlink team to anyone who needs them!
Carol Moses
July 19, 2022You were a Godsend to us. Thank you for your service. Everyone was very professional and very nice. Continue on. God bless you all.
Charles Gearing
July 18, 2022Professional, excellent staff, training and knowledge. Courteous!
Julia Urra
July 16, 2022So impressed with your services, I gave your information to the director at the assisted living facility when she was looking for medical transport.
Charles Will Haas
July 14, 2022It was a wonderful way to transport Will. Everyone went out of their making arrangements. We, the family, are very grateful to you all. Thank you!!
Willa Gaitanis
July 14, 2022A 12 hour drive with a disabled 87 year old lady was made even more difficult by a failure of the air conditioning system. These 3 people not only ensured their passenger was comfortable but demonstrated an incredible breadth of technical knowledge of how to fix the problem but to also invent and successfully employ workarounds. Hats off and heartfelt gratitude to these 3 highly professional/competent individuals!!!
Dan Shonka
July 13, 2022The drivers and especially Leslie the nurse were great and very helpful. We had a 27 hour trip from Iowa to Arizona and at times it felt like riding in a covered wagon over railroad tracks. The nurse said we had one of the newer vans so maybe it could have been worse. It was a very bumpy ride and barely enough room to squeeze through the 2 beds to get out. That being said the workers were great and we had no complaints. One suggestion I would make is to have cup holders on the ledges by the back windows.
Annette Seamans
July 12, 2022The company was very professional, arrived on time and delivered on time. I was able to speak with the person being transported. They did a very good job keeping me posted days before the transfer. The vehicle was very nice. I would recommend them and use them again in the future.