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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Tammy Brooks

March 10, 2023
(5/5)
Customer Review:

ACC MEDLINK is my choice of transportation for the needs of the residents at my facility. I have had two residents with high end medical needs needing to relocate out of state. The employees of ACC are very professional, informative, efficient, polite, and patient with the residents and staff.

Why they chose us: Ability To Accommodate The Needs Of My Residents This Is The Second Time Using Service

Charles Sendra

March 9, 2023
(5/5)
Customer Review:

The best service at a great price, The crew made my brother and I feel like we were home. Smooth and safe is hard to find but they did do it perfectly.

Why they chose us: $

Susan Constantine

March 9, 2023
(5/5)
Customer Review:

The crew made my brother feel cared for and loved. He kept repeating "I am in heaven". Many thanks and gratitude for making this transition from NY to VA a wonderful experience.

Why they chose us: Reviews

Patti Lewis

March 9, 2023
(5/5)
Customer Review:

ACC Medlink brought my Dad from Florida to New York. The transport was perfect. The drivers and medic were amazing. Everyone was so nice and helpful. I spoke with Helen several times to arrange and schedule - she was great too!!

Why they chose us: High Ratings On Website

Wendy Swain

March 6, 2023
(5/5)
Customer Review:

Wonderful prompt response to inquiry. They handled everything very professionally. Would absolutely recommend their service.

Why they chose us: Website With Good Reviews

Aji Eberts

March 6, 2023
(5/5)
Customer Review:

My mother's 8-hour transport went well. The van was spacious and stocked with medical equipment and snacks. The transport team arrived early and was courteous and professional. I appreciated the communication from nurse Jan before, during and after the trip. I also appreciated the communication and understanding from the scheduling and accounting teams as I worked through a hiccup with payment from my mother's trust account. I would definitely recommend ACC Medlink's service.

Why they chose us: Quality, Communication

Richard Girard

March 4, 2023
(5/5)
Customer Review:

Everything was as described,,, drivers and nurse very nice & professional!

Why they chose us: Service

Linda Stone

March 3, 2023
(5/5)
Customer Review:

We needed to transport my dad from AR to NC and he wasnt able to travel in the car for that long. We were really pleased with the kindness and the professionalism of our transport crew! They took great care of my dad and he slept through most of the transport. Thanks so much!

Why they chose us: Recommendation

Sarah Mar

March 3, 2023
(5/5)
Customer Review:

Very kind and caring. It was a really hard time for my family and every staff member from the phone scheduling to team drivers and everyone in between were just amazing. Thank you.

Why they chose us: All The Above And Veterans Recognized

Donna Brady

February 27, 2023
(5/5)
Customer Review:

Thank you so much for making this medical journey for my mother easier than ever expected. She arrived safely and well taken care of.

Why they chose us: Acc Called Me After Requesting A Quote. Other Agencies Sent The Quote, But Acc, Called And Asked If I Had Any Questions, What Could They Help With, Etc. That Meant A Lot.
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