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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Henry Hurtz

June 25, 2022
(5/5)
Customer Review:

I was totally impressed with the whole crew. The drivers were excellent, I felt safe the whole trip. Especially the busy cities which I would not care to navigate myself. The Nurse was a great help to me. I was tired since selling my house, moving the contents, while taking care of my wife with dementia. I had to handle the entire ordeal by myself because of her condition. Jan just jumped right in and took care of my wife while I slept.

Why they chose us: Quality And Availability Of Oxygen

Michael Sherwin

June 24, 2022
(5/5)
Customer Review:

The entire crew were extremely professional. The Nurse kept me up to date on my mother's status and expected arrival time. Great team overall.

Why they chose us: Price

Brian Myers

June 21, 2022
(5/5)
Customer Review:

The entire crew was very professional, efficient, and courteous. The vehicle was staffed and supplied as per agreement. Pickup was efficient and at the time agreed, with us being advised of any delays. Drop off was even more efficient with the crew unloading all our luggage. Travel time was as predicted. The vehicle was extremely comfortable. All facets of the trip were well coordinated.

Why they chose us: Price, Availability, Good Communications

Tamara Nix

June 20, 2022
(5/5)
Customer Review:

This was our first time ever having to move my mother from her home in South Carolina to Michigan. My mother has Multiple Sclerosis and just turned 80 years of age. The ride for her was very comfortable. I cannot say enough about the ease of executing the transportation, the crew and staff, everyone has been so professional, helpful and friendly. I would definitely use ACC Medlink again.

Why they chose us: Availablity, And The Staff Was So Helpful With All Of Our Questions.

Virginia Hundley

June 20, 2022
(4/5)
Customer Review:

The nurse and drivers were very courteous. You felt very relaxed with them. Nurse made sure you were comfortable at all times. They couldn't have been nicer. Did want to mention that there were some loose panels on the outside of the truck that kept banging while we were in transport and that was very annoying and was hard to fall asleep. Also, should have a bedpan available on the Truck.

Why they chose us: Price And Service Needed

Dean Bruckner

June 15, 2022
(5/5)
Customer Review:

The scheduling staff were so helpful. They found a transport time that fit our needs perfectly. They made each step simple and do-able, and worked with us, the hospital, and destination facility, and the hospice to cover every detail. The transport staff were competent, polite, professional, and friendly. They looked after my mother's needs and delivered us safe and sound. My mother said, "This is a great way to get us to our new facility" even though the route was long. I recommend them without any hesitation. A job well done!

Why they chose us: Price, Reputation, Availability, Convenience, Care And Concern By Staff Who Scheduled My Mom’s Transport

Katrina Helm Collard

June 14, 2022
(5/5)
Customer Review:

The crew picked me up on time, got me loaded and on the road. They were compassionate and kind and made the trip as comfortable as possible. I had a back injury and they were able to keep me stable and safe.

Why they chose us: Time Frame

John Palmucci

June 13, 2022
(5/5)
Customer Review:

Wonderful job and the experience and professionalism was pivotal in minimizing stress for my mom.

Why they chose us: Quality

Judith Newman

June 13, 2022
(5/5)
Customer Review:

The entire trip was comfortable and easy for my husband and I. The accommodations in the vehicle were perfect, so we both slept through the whole trip, and arrived home 2 hours early! The crew was great, especially Ranese, who looked after us like a mother. I would recommend ACC Medlink to anyone who needs medical transport.

Why they chose us: Research On Internet...phone Encounter With Evelyn

Shawn Jenney

June 11, 2022
(5/5)
Customer Review:

My mother was very pleased and even though it was a long trip she stated it was pleasant and the crew was very nice.

Why they chose us: Safest Way To Get My Mom From California To Texas
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