Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Barbara Pomeranz
May 28, 2022Transportation for a 103 year old person is traumatic at best. Their arriving ahead of the appointment and the personable conversation and professional service took away any worries. Continued contact with the office staff was very reassuring. Recommend this company without exception. Thank you for transporting my mom.
Kim Treat
May 23, 2022I can't thank Brianna enough for the exceptional customer service support. She was always available for all my concerns. We moved my father in law from Ga to Pa. The crew and van were awesome!! Thank you to all!
Jackie Asekhauno
May 23, 2022I was very anxious about transporting my dad from Virginia to North Carolina because he hasn't been able to travel by car for many years. His ride with ACC Medlink could not have been smoother and he loved being able to watch movies the whole way. The staff was excellent! I'm so happy with our comfortable and safe ride from pickup to drop off. Thank you! If we ever need this service again, we will definitely use ACC Medlink!
Andrea( Gerald) Crews
May 17, 2022The overall experience was excellent and made easy during a time of extreme difficulty! Rhonda was on top of our case from start to finish.
Bob Lewis
May 17, 2022Overall, my trip from a hospital in Naples, Florida to Mass General hospital in Massachusetts was exceptional. The crew treated my father and I like family. Anything we needed was taken care of. As of now, my father is recovering from his stroke at a rehabilitation facility. I would HIGHLY recommend this company!
Desa Plahn
May 16, 2022Moving from Massachusetts to South Carolina is daunting in itself. Then when you're disabled, it adds a whole other layer to it. My trip was safe and relaxing. Would definitely use again.
Shaun'tel Surratt
May 13, 2022The crew was amazing! All three of them. Although we lost our loved one on the way, they were excellent with assisting Margaret and very comforting. I could not thank you enough for all that you all have done to help us in this process. Although he was an hour or so from his physical house, he made it to NC, his home state... which is what he wanted. He wanted to go home! Your service is awesome! To Maria, Tammy, Chris and the drivers and nurse on board, I am so grateful for you!
Charles Austin
May 12, 2022Kyle was very professional and very nice to travel with.
Marybeth Fenuccio
May 11, 2022I had a lot of anxiety regarding the transporting of my father who is 94 years old with dementia from North Carolina to Massachusetts but everyone I had contact with always made me feel comfortable by their professionalism. His aide stayed in contact with me throughout the transport and made me and my father feel at ease with the whole situation. It was a very good experience and made my father feel like he was on an adventure. Thanks to all!!
Alison Pratt
May 9, 2022I was riding with my very frail mother. They arrived on time and did a great job to safely get her on board and transported. Very friendly staff. An outlet for my phone charger was available, very helpful for a long trip. Also, got to the location with no wrong turns! Very reassuring to be able to ride with her.