The entire team exhibited sublime service during the. entire trip. The level of care for patient and family was exemplary as well as the professionalism, courteousness, and needed comfort. I highly recommend your company to anyone wanting quality service-you guys didn't disappoint. We are indeed satisfied customers. Forever grateful!

While the actual transport was very good the delay was frustrating. I was lucky that the caregivers were able to cover the additional shifts and the AFH in Everett was flexible about when we arrived. I understand that the situation with the snowstorms shutting down flights was very difficult and the coordinators were doing everything they could. The problem is that in the rush to give me updates the information was sometimes wrong or incomplete. In spite of this, I have given a high rating. I believe everyone was doing everything they could within the company constraints. In the end, the transport happened and was very successful. My mother had little to no anxiety on the trip and we were well cared for. Everyone I spoke to leading up to and on the trip was kind and helpful.

John was wonderful in transporting my father and making sure he was comfortable when disembarking and Helen was a compassionate listener during this time of stress.

This was my mother's first time traveling a long distance in over 7+years, so it was a big deal for us. We were nervous and didn't know what to expect. The crew was AMAZING and made the experience one that we will never forget. From the time we left NC to the time we arrived in NJ, Robert, Rosie, and Jonathan ensured we were well taken care of. They were gentle, compassionate, and fun. We felt safe and in good hands the entire trip! Thank you for delivering our precious "cargo" safe and sound. We look forward to using ACC again and we will be requesting Robert, Rosie, and Jonathan for our next journey!

The crew was excellent in their care, compassion, and attentiveness. In times of extreme stress due to medical conditions, it was wonderful that my husband and I could relax during our 700 mile journey from one hospital to another. It was the correct choice in choosing Medlink! The contacts prior to our trip (Marieanne and Evelyn) were so helpful in scheduling and answering our many questions and concerns. We highly recommend ACCMedlink! Thank you for being there for us!

We really appreciate the punctuality, professionalism and friendliness of everyone involved from our first phone contact thru the actual transport. Wonderful service. Thank you.

I would highly recommend this service to anyone for medical transport. Thanks to all of the crew

Tremendous service that is provided by MedLink! We were extremely desperate for medical transport, and MedLink offered that high level of coordination, which our family was seeking. Nicki, Heather and staff were always available to support our plans and expectations. Enroute communication with Jan (LPN) gave our family that high level of comfort. The service and value that was delivered, well outweighed the expense! Thank you, MedLink Team!!

Entire crew was courteous and outgoing, made me feel like I made the right choice.

We are very pleased with the customer service we received. No matter how many times I called, a pleasant helpful representative was on the line to answer all my questions and concerns. Everything went off without a hitch and I appreciated that. Knowing that I could reach someone 24 hours a day was awesome too. The crew that accompanied us down there were great as well!!