Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Steven Ihde
February 17, 2025Very professional. Able to work on tight time line. Regular updates. Friendly staff both in transit and dispatch. Had to drive through a snow storm and arrived safely. Thank you. Worth every penny for peace of mind.
Craig Kerins
February 14, 2025The crew members were terrific
Lori Hannas
February 14, 2025The transport team was wonderful! Our paramedic, Q, kept in touch throughout my sisters journey from Michigan to NJ. They treated my sister like she were a member of their own family. It was reassuring to know she was well cared for and in excellent hands.
Douglass F Shannon
February 5, 2025Simply put, an "excellent" experience from the first phone, until our Mom was in her new room. ACC MedLink is in my opinion the only choice for Medical transport of your loved one!
Anna Liska
February 3, 2025From day one this company ws wonderful to work with they helped us get our mother from TN to OK. We were in a difficult situation to get her home and this company made it happen. We are truly blessed to had found them. Our mother arrived safe and on time. We appreciate you guys so much it's been a long 4 months not having her home. Thank you again
Maryann Sloan
February 3, 2025GREAT SERVICE, WONDERFUL HELPFUL EMPLOYEES. THEY ALL DEFINITELY NEED A RAISE. NO SCOWLS ON THEIR FACES AT DELIVERY AFTER OVER 15 HOURS OF TRANSPORT. HANG ON TO THEM, GREAT EMPLOYEES!! ALLS I CAN SAY TO AMBER AND THE REST OF THE CREW....THANK YOU, THANK YOU, THANK YOU! GOOD JOB!!
Deana Love
February 3, 2025Your staff was very informative and helpful. I had to call several times and they were able to calm me down so I could handle this mess. My uncle was being abused in a nursing home in IL and I didn't know how to get him to Houston. It was a very stressful situation and you guys made it tolerable.
Kevin Makowski
January 30, 2025The crew did a phenomenal job. Throughout the entire 16 hour drive, the care and attention they gave my Mother-in-law was outstanding. All three on the team were professional, friendly, empathetic (and entertaining). They made a difficult task seem easy. I can't say enough to express our gratitude for the job they did. The entire process went flawlessly. I won't hesitate to use ACC Medlink again in the future. Again, please thank the crew for the great job they did.
Janette Cascio
January 29, 2025From the first phone call until the dropping off of my aunt, ACC Medlink was professional and courteous. I made numerous phone calls to them to arrange the transport of my aunt from one state to another. Each call was answered by a helpful and patient coordinator. The transport was on time and they alerted me an hour before drop off. The drivers and nurse were efficient once they arrived. They were extremely kind to my aunt after getting her situated and assured me she did great on the seven hour drive. It was a very positive experience.
Lisa Laroque
January 28, 2025Our mom has late-stage dementia, and we decided to move her from her memory care community in Florida to a new location in Georgia to be near our entire family. AccMedlink was recommended by her receiving community, and we couldn't have been more pleased with the professionalism, excellence, kindness, and thoughtfulness of the entire staff. From our first phone call to arrange transportation, to their follow up and proactive communication leading up to our mom's pick up, to the actual trip and final arrival. My brother was able to ride with her, which made the trip much more "safe" for our mom, knowing he was with her every step of the way. We would absolutely recommend AccMedlink. We cannot imagine transporting our mom any other way. Thank you!