Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Melissa Mackintosh

August 9, 2024
(5/5)
Customer Review:

I was very pleased with your service - from making the arrangements until my mother arrived at her assisted living facility - everyone was courteous and professional. Q was great with my mom and keep me updated. Even the staff at her assisted living facility commented on how professional your team was. Thank you so much.

Why they chose us: Good Reviews

Tracy Duvelius

August 8, 2024
(5/5)
Customer Review:

I am in Ohio and my mother was in North Carolina. I called and talked to the weekend supervisor on a Saturday! She was awesome and thoroughly explained the process. ACC was scheduled to get my mother on Tuesday, but the hospital released her on Sunday! Melissa went above and beyond to get my mother Sunday overnight and home by Monday morning. Durning transport my mother had terrible nightmares and the staff and nurse Hilda were amazing. They kept me updated during the entire transport. Look no further ACC is the BEST!

Why they chose us: First Company I Talked To And Fell In Love

Chris Tucker

August 8, 2024
(5/5)
Customer Review:

Safety, security, and having a medical professional on board was very important to me. I met the team when they picked up dad for transport. They all carried themselves in a professional and friendly manner which in turn made his anxiety about the trip melt away. The team kept in touch along the way and I was informed once they had arrived at dad's new facility. I have never had a need to use this type of service in the past, but I would not hesitate to use them again or recommend their services to anyone else. These folks are great!!

Why they chose us: Timely Quote And Good Communication

Karen Mccandless

August 6, 2024
(5/5)
Customer Review:

I was not at the hospital in Florida when my sister was picked up by ACC Medlink, so I didn't get the names of the team members, but I will say that they were extremely professional, and took the time to learn about my sister. They communicated regularly with myself and other family members and did a great job with my sister (who can be confused and difficult at times).

Why they chose us: Felt Very Comfortable After Speaking With The Intake Coordinator.

Bianca Lapham

August 5, 2024
(5/5)
Customer Review:

Our experience with ACC Medlink was extremely positive from the time I requested a quote until we were home. Every time that I called with a question, there was always a friendly, helpful person who picked up the phone and answered my question. Everything about the trip went exactly as described on the website and on the documents that were sent to us. The crew did an excellent job of taking care of my husband throughout the trip. Stops were done as often and as long as needed. I am very grateful for the availability for thIs service.

Why they chose us: Quality

Gladys Holder

August 5, 2024
(5/5)
Customer Review:

The service was excellent. They provided great care.

Why they chose us: Price, Quality

Gloria Standifer

August 1, 2024
(5/5)
Customer Review:

Our team was great and funny. They took a stressful time and really helped keep us calm. Mom arrived with a big smile on her face and she wasn't stressed at all. I really wish I could remember our drivers names because they were both so nice and helpful. Q was super professional and so nice. I have told many other people about your company. Thank you

Why they chose us: Quality And Professionalism

Ed Taschner

July 31, 2024
(5/5)
Customer Review:

Great Coordination by both Coordinators and the Crew. Good communication with sponsor (me) and reactions to hiccups at both pickup and delivery points. Everything went smoothly which was gratifying to a family in a high stress situation.

Why they chose us: They Have A Good Internet Presence And Were Very Easy To Contact

Karla Hughes

July 30, 2024
(5/5)
Customer Review:

I cannot begin to list all of the positive things we experienced as a family working with you. The professionalism, kindness and efficiency were extraordinary.

Why they chose us: Review And Information On Line.

Kim Englert

July 29, 2024
(5/5)
Customer Review:

Danny was amazing. He took care of everything we needed. Debbie and Greg are excellent drivers and got us here safely. We couldn't have asked for caretakers with better personalities. They kept us laughing most of the trip. Sure made the trip go faster! Thank you for making our trip to our new home successful. We really appreciate all of you. for making this process easy from beginning to end!

Why they chose us: Quality
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