Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Pam Lazio
November 29, 2024Julie is an angel sent from heaven. My son was relaxed even with the terrible pain he was in. When you're a mother it's natural that nobody can take care of your child better than you. I can honesty say that I was 110% comfortable with Julie looking after my son on the 1000 mile trip. She took care of him just like a mother would . She also got him to eat and drink , which I was unable to do. My son told be she was great!!! Julie God Bless and Thank you!
Kimberly Alfreno
November 28, 2024Thank you for your professionalism and courtesy during an extremely stressful event. While traveling out of state with my mother she fell critically ill. Once stabilized we had to obtain transportation from New Orleans to Pennsylvania. All of the representatives were very helpful and empathetic. Despite a potential scheduling obstacle the team was able to transport the following day which allowed for a family member to travel with her. Nurse Hilda reached out prior to travel to inquire about health concerns as well as preferences. They made a difficult situation comfortable and ensured a safe transition. Thank you.
Charles Lyons
November 28, 2024Impressive service, care, communication. Highly recommend.
Howard M. Neuger
November 25, 2024Julie the RN was great, and I enjoyed the drivers very much as well
Stephanie Matthews
November 25, 2024I was reluctant about using a transport service at first, but ACC Medlink really put my mind at ease. They were easy to get in contact with, answered the phone every time I called. They explained everything very well, so I knew what I was getting myself into. The transport crew was professional, timely, and courteous. I really enjoyed working with them and will recommend to others.
Eric Bergamyer
November 24, 2024Please extend my gratitude to Sandra, Ty, and Eric for their diligence, care, and assistance in their extraordinary effort to deliver the patient to his destination under extremely difficult circumstances given the patients state of mind. My sister and I cannot find the words to express our appreciation to all those involved... Thank you
Dorene Rigley For Florence Murphy
November 23, 2024The crew was great
Roslyn Holloway
November 22, 2024Thanks med link for making this long journey to Atlanta such a smooth ride.The driver kept his eyes on the road and the medical staff was very professional also with husband and handling his meds.They both needs a good raise ?Thanks again and I will recommend you to everyone..
Matt Flynn
November 21, 2024The team was is in constant contact with us. It took time to coordinate the transportation with medical facilities and the team was able to deal directly with hospital and set the time and conditions. They showed up exactly at the time arranged and explained everything to us. They really cared about us and wanted to make sure we felt at ease. It is costly but it was worth well worth the cost. Unfortunately we used another company prior for a shorter transport at a lower cost but it did not go well. ACC Medlink was outstanding.
Christine Graham
November 21, 2024We are thrilled and grateful for the high level of professionalism and the sincere, kind and caring assistance provided by Eric and John. We have been involved in elder care options and challenges for a long time, as my mom is 105, and I don't think we've ever worked with a more wonderful team. Thank you so much. Even my mom enjoyed it!