Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Lorene Hayden
July 25, 2024Sandra reached out to ask about my mother's food preferences and special needs she had. She also kept us up-to-date about their arrival time.
Polly Juliano
July 23, 2024We are beyond grateful to have found ACC Medlink. Our mother broke her hip the day before she was relocating out-of-state. ACC saved the day, safely transporting both her and me from Nevada to Texas. Had we not discovered ACC, we would have been forced to remain in Nevada for two weeks while she rehabbed. Now she can recover with family.
Theresa Ferlas
July 23, 2024Per the patient, Chris the attendant was very attentive and made her feel comfortable. She truly enjoyed the 30 hour trip
L Robinson
July 23, 2024I was blown away be the top notch service and professional care of the team! They were very attentive to my brother care and comfort! The team works together like a well-oiled machine. Quality care was their number one focus! I cannot thank you enough. My brother's arrival was professional and on time. If I had to use your service, I would not hesitate to procure your service again! Thank you so very much!
Scott Wilezol
July 23, 2024Seriously the best company I have worked with. You understand the process as well as the customer experience and have optimized everything. Needs and actions anticipated and acted on. Harvard Business Review should do a case study on what you achieved. As a professional who thinks about these things, I'm amazed.
Elizabeth Lewis
July 21, 2024All three crew were fabulous. Kind, considerate, fun, attentive when needed. I felt as if I had known them for a long time. Quite a service.
Kerry Zimmerman
July 21, 2024Super impressed with this company. Booking was easy and they provided a great vehicle to transport a loved one. They communicated with me throughout the 15 hour trip. I highly recommend. I think Michael was the person I chatted with during the trip.
Pat Maloney
July 21, 2024I appreciated the crews friendly and positive attitude while dealing with my father on the 16 hours drive from Destin FL to NW IN. Glad I made the investment to hire the service.
Wendy Nichols
July 18, 2024I can't say enough outstanding things about the complete service from ACC Medlink. All of the scheduling staff were beyond wonderful. The vehicle crew were extremely polite, professional, caring, helpful, funny and excellent drivers. The 21-hour ride from Florida to Delaware with my 94-year-old mother on a stretcher went so well. They even stopped at my mother's favorite restaurant for our dinner! The vehicle was super accommodating, and the ride overall was excellent. I hope not to need your service again but if I ever did, I would definitely utilize your services and also highly recommend you to anyone in need of your transportation. Thank you so much for making my mother's ride "home" such an outstanding experience.
Gary Williams
July 17, 2024The crew put my mind at ease. My mother has terminal cancer. As I told her that I would see her in 2 weeks, my emotions took over. The older man on the crew gave me a big hug and said they would get her there safely. Which they did. My mom also called me the next day and said how well and attentive they were. I can't thank you enough.