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Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Lorene Hayden

July 25, 2024
(5/5)
Customer Review:

Sandra reached out to ask about my mother's food preferences and special needs she had. She also kept us up-to-date about their arrival time.

Why they chose us: Availability To Transport My Mother

Polly Juliano

July 23, 2024
(5/5)
Customer Review:

We are beyond grateful to have found ACC Medlink. Our mother broke her hip the day before she was relocating out-of-state. ACC saved the day, safely transporting both her and me from Nevada to Texas. Had we not discovered ACC, we would have been forced to remain in Nevada for two weeks while she rehabbed. Now she can recover with family.

Why they chose us: Reviews

Theresa Ferlas

July 23, 2024
(5/5)
Customer Review:

Per the patient, Chris the attendant was very attentive and made her feel comfortable. She truly enjoyed the 30 hour trip

Why they chose us: Seemed Best Choice With 3 Staff On Duty

L Robinson

July 23, 2024
(5/5)
Customer Review:

I was blown away be the top notch service and professional care of the team! They were very attentive to my brother care and comfort! The team works together like a well-oiled machine. Quality care was their number one focus! I cannot thank you enough. My brother's arrival was professional and on time. If I had to use your service, I would not hesitate to procure your service again! Thank you so very much!

Why they chose us: Website Information

Scott Wilezol

July 23, 2024
(5/5)
Customer Review:

Seriously the best company I have worked with. You understand the process as well as the customer experience and have optimized everything. Needs and actions anticipated and acted on. Harvard Business Review should do a case study on what you achieved. As a professional who thinks about these things, I'm amazed.

Why they chose us: Convenient

Elizabeth Lewis

July 21, 2024
(5/5)
Customer Review:

All three crew were fabulous. Kind, considerate, fun, attentive when needed. I felt as if I had known them for a long time. Quite a service.

Why they chose us: Internet Search

Kerry Zimmerman

July 21, 2024
(5/5)
Customer Review:

Super impressed with this company. Booking was easy and they provided a great vehicle to transport a loved one. They communicated with me throughout the 15 hour trip. I highly recommend. I think Michael was the person I chatted with during the trip.

Why they chose us: Quality

Pat Maloney

July 21, 2024
(5/5)
Customer Review:

I appreciated the crews friendly and positive attitude while dealing with my father on the 16 hours drive from Destin FL to NW IN. Glad I made the investment to hire the service.

Why they chose us: Acc Had Good Reviews

Wendy Nichols

July 18, 2024
(5/5)
Customer Review:

I can't say enough outstanding things about the complete service from ACC Medlink. All of the scheduling staff were beyond wonderful. The vehicle crew were extremely polite, professional, caring, helpful, funny and excellent drivers. The 21-hour ride from Florida to Delaware with my 94-year-old mother on a stretcher went so well. They even stopped at my mother's favorite restaurant for our dinner! The vehicle was super accommodating, and the ride overall was excellent. I hope not to need your service again but if I ever did, I would definitely utilize your services and also highly recommend you to anyone in need of your transportation. Thank you so much for making my mother's ride "home" such an outstanding experience.

Why they chose us: Close To Pick Up Location.

Gary Williams

July 17, 2024
(5/5)
Customer Review:

The crew put my mind at ease. My mother has terminal cancer. As I told her that I would see her in 2 weeks, my emotions took over. The older man on the crew gave me a big hug and said they would get her there safely. Which they did. My mom also called me the next day and said how well and attentive they were. I can't thank you enough.

Why they chose us: Recommended
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