Our Experienced Medical Transport Services Team is Standing By for Immediate Response

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Anne G

June 27, 2023
(5/5)
Customer Review:

Couldn't have been happier with service. Not many do this and really needed.

Why they chose us: Reviews Were Good And Allowed Cat Carry And Passenger. Rather Scared After Seeing Bbb Rating Comments. Did Feel Scary To Trust Internet Search, Paying Up Front, But Smooth As Silk And Wonderful Group On Van

Len Nyland

June 27, 2023
(5/5)
Customer Review:

My mother in law recieved excellent care

Why they chose us: Quality

Vickie Miller

June 26, 2023
(5/5)
Customer Review:

My wife suffered a brain bleed and after partial rehabilitation required ground transport from Fort Myers,Fl to Muncie, Indiana, a 19 hour journey. We selected ACC Medlink based upon reviews, equipment, and their location. Their crew was highly professional and made us feel comfortable and secure every step of the way. We left at 3 PM and in spite of raining all nite arrived on time. The drivers changed shifts with each fuel stop every 4 to 5 hours, so they remained rested and alert. They also made additional stops for food and restroom needs. With the use of curtains my wife had complete privacy when needed. Ground transport for us was mandatory and much cheaper than air. This team was a Godsend.

Why they chose us: Recommendations From Daughter & Equipment Used.

Susan Scott Scott

June 26, 2023
(5/5)
Customer Review:

Thanks so much for helping us in our time of need! Highly recommend!

Why they chose us: Was Referred.

Christian Chupp

June 19, 2023
(5/5)
Customer Review:

Great communication upfront and with coordinating the whole effort. Highly recommended.

Why they chose us: Ease Of Use

Janice M Strohmeier

June 19, 2023
(5/5)
Customer Review:

This seemed like such a huge task to overcome. We had to move my mother-in-law from Illinois to Texas. ACC walked us through the procedure and answered our many questions. Everyone I spoke to was knowledgeable, kind, and understanding. Keeping us updated throughout the process was greatly appreciated. The crew and my MIL arrived safely and on time, MIL was comfortable and rested. God bless you for the work you do!!

Why they chose us: Superior Customer Service, Friendly, Reliable Advice And Information. Accurate Pricing. Convenient Payment Options. Professional And Efficient And Trustworthy Transport Staff, Honest And Kind.

Joseph Whinery

June 17, 2023
(5/5)
Customer Review:

We are sending a tip by mail for distribution among the crew.

Why they chose us: We Researched Several Companies Through Wellthy And Selected Based On Services And Price.

Karen Corbin

June 14, 2023
(5/5)
Customer Review:

Maria was wonderful from start to finish. She was informative, through, great with follow up and she sent all needed paperwork via an email to be completed with signNow. I never had to play telephone tag or repeatedly call as I have had to do with other companies. Customer service was first class, grade A, a pleasure. All three crew members in my mother's transport van were great, they drove from NJ to SC throughout the night so that my mother could sleep. Joshua called to update me an hour away from arrival and again 10 minutes prior. I was able to meet them at my mother's new memory care center. My mother suffers from dementia and is in a wheelchair so transporting her with a transport service made more sense than having her fly. I did not want to subject her to the confusion of air travel with the possible delays. Once I had talked with Maria and made the decision to have her travel via ground transportation I felt so much better knowing this was a good choice for her. I have found ACC Medlink to be an outstanding company.

Why they chose us: Recommendation

Frank Verga

June 13, 2023
(5/5)
Customer Review:

Thank you for making transporting my father very easy. Communication was excellent leading up to and during the transport . Nothing was vague about the operation. Transport showed up and arrived in the window I was given. Crew was wonderful. Thank you for your help.

Why they chose us: Recommendation And Reviews

Christopher Curfman

June 13, 2023
(5/5)
Customer Review:

The entire process went smoothly. Lindsey,Tammy, and Melissa were incredible from the first call through the confirmation of services. The equipment was top notch and care and treatment my father received during the trip was excellent. Terry kept us informed throughout the trip.

Why they chose us: Quality
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