Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Patricia Vitikacs
August 4, 2023Michael was so kind to both of us, but especially to the person being transported. He took such good care of him and made him as comfortable as possible. He was so helpful and made a long trip much easier.
Craig Workman
August 2, 2023The crew did an excellent job in the worst of conditions. We travelled from Palm Springs CA, to Vero Beach, FL in the midst of a heatwave. They certainly rose to the occasion and got us to our destination safe & sound. Great job! Thank you!
Rodney Moore
August 1, 2023The crew was awesome very good at what they do and the nurse chris was very good at his job went above and beyond to make my dad comfortable no complaints at all about the transport team my only complaint about the company is they dropped the ball on communication when it came to getting delayed do to a van breaking down and not letting me know when they where going to transport us luckely I called and they got it figured out and it only delayed us by 6 hours so over all I'm very happy with our experience and would highly recommend them Thanks Rodney
Richard Guerrero
August 1, 2023Excellent Service!!! Thank you!
Bill Kittle
August 1, 2023Although I reads couple of negative reviews they seemed to center around peoples inability to read and understand the contract. My families personnel review is that the staff and crew were outstanding. They couldn't be more helpful and friendly and made our long trip as enjoyable as it could be. The home office staff was very responsive and kept us informed every step of the way. I highly recommend this service if you need to transport a loved one a longer distance.
Dawn Passander
August 1, 2023I am 100% satisfied with the entire process with Medlink
Lauranna Turner
July 30, 2023Drivers Damon and Kelon were efficient, courteous, helpful, accommodating, respectful and all around very nice. The Nurse, Linda, was so helpful, friendly, knowledgeable, efficient and understanding of my daughters needs and wants. She did her job so well and made a very long and difficult trip for my daughter and myself as easy and comfortable as possible.
John Hanes
July 28, 2023The Medlink staff from coordinators to the crew had all the answers. They gained my confidence that my mother would be moved to her new home over 500 miles safely. Then they accomplished this by coming through.
Jodi Schubert
July 28, 2023It was a stressful time, a long 20 hour trip, the vehicle is cramped tho adequate, but the caring professionalism of the crew was outstanding! drivers made great time, latisha the cna worked well with my stepdad. I really can't say enough about all of them. thank you for providing this service.
Rob Stone
July 26, 2023I was rather nervous, at first, because the transport team was running late, but once they showed up it was all business. The team was extremely professional, and knew exactly what they needed. They treated my mom and I with courtesy and compassion. I was extremely grateful for the entire group.