Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Anne G
June 27, 2023Couldn't have been happier with service. Not many do this and really needed.
Len Nyland
June 27, 2023My mother in law recieved excellent care
Vickie Miller
June 26, 2023My wife suffered a brain bleed and after partial rehabilitation required ground transport from Fort Myers,Fl to Muncie, Indiana, a 19 hour journey. We selected ACC Medlink based upon reviews, equipment, and their location. Their crew was highly professional and made us feel comfortable and secure every step of the way. We left at 3 PM and in spite of raining all nite arrived on time. The drivers changed shifts with each fuel stop every 4 to 5 hours, so they remained rested and alert. They also made additional stops for food and restroom needs. With the use of curtains my wife had complete privacy when needed. Ground transport for us was mandatory and much cheaper than air. This team was a Godsend.
Susan Scott Scott
June 26, 2023Thanks so much for helping us in our time of need! Highly recommend!
Christian Chupp
June 19, 2023Great communication upfront and with coordinating the whole effort. Highly recommended.
Janice M Strohmeier
June 19, 2023This seemed like such a huge task to overcome. We had to move my mother-in-law from Illinois to Texas. ACC walked us through the procedure and answered our many questions. Everyone I spoke to was knowledgeable, kind, and understanding. Keeping us updated throughout the process was greatly appreciated. The crew and my MIL arrived safely and on time, MIL was comfortable and rested. God bless you for the work you do!!
Joseph Whinery
June 17, 2023We are sending a tip by mail for distribution among the crew.
Karen Corbin
June 14, 2023Maria was wonderful from start to finish. She was informative, through, great with follow up and she sent all needed paperwork via an email to be completed with signNow. I never had to play telephone tag or repeatedly call as I have had to do with other companies. Customer service was first class, grade A, a pleasure. All three crew members in my mother's transport van were great, they drove from NJ to SC throughout the night so that my mother could sleep. Joshua called to update me an hour away from arrival and again 10 minutes prior. I was able to meet them at my mother's new memory care center. My mother suffers from dementia and is in a wheelchair so transporting her with a transport service made more sense than having her fly. I did not want to subject her to the confusion of air travel with the possible delays. Once I had talked with Maria and made the decision to have her travel via ground transportation I felt so much better knowing this was a good choice for her. I have found ACC Medlink to be an outstanding company.
Frank Verga
June 13, 2023Thank you for making transporting my father very easy. Communication was excellent leading up to and during the transport . Nothing was vague about the operation. Transport showed up and arrived in the window I was given. Crew was wonderful. Thank you for your help.
Christopher Curfman
June 13, 2023The entire process went smoothly. Lindsey,Tammy, and Melissa were incredible from the first call through the confirmation of services. The equipment was top notch and care and treatment my father received during the trip was excellent. Terry kept us informed throughout the trip.