Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Tracey Lidlow
June 13, 2023It was a difficult time and things were chaotic. When your crew arrived, we instantly felt better about getting our beloved Aunt to her new home.
Peggy Dobbins
June 13, 2023will definitely use again
Dawn Dahlem
June 12, 2023Made updates throughout trip , very responsive
Kelly Diehl
June 12, 2023So happy I chose ACC MEDLINK, they were kind, courteous, professional and treated my parents with the utmost respect. My parents were transferred from Florida to Ohio and I would choose this company again, for any non emergency long distance travel.
Solomon Miller
June 12, 2023Your guys were GREAT I love them!!!
Ralph Nice
June 5, 2023Don't remember the contact lady I first spoke to, but she was amazing. Everyone was kind and helpful. They were all very professional. I met the crew when they arrived at Glasgow WV, and was very impressed. Also, the cost was very good for a trip from Florida to West Virginia. When the nursing home my brother was being transferred from become uncooperative, Medlink stepped in and took control. I would highly recommend them.
Jami Clifford
June 3, 2023We used ACC Medlink recently to transport a family member about 700 miles from one nursing home to another (a very scary process when one has no knowledge of medical transports). The process went perfectly smooth. From my first inquiry call, the staff was very helpful and informative. I called back a few times with questions and received clear information in a helpful manner. Once we made the decision to use ACC Medlink, they took care of all the scheduling and logistics directly with each nursing home. Pick- up and arrival were timely and they text me during the trip with updates. Our family member had a good transit experience. We feel blessed to have found ACc Medlink; they took all the stress out of the transfer process and provided safe, comfortable transportation.
Jeff Anshel
June 2, 2023Very professional and complete! Aside from the typical traffic issues in Chicago, my brother said it was a nice ride- especially given that it took over EIGHT hours! The crew was "spot-on" and we felt that they were caring and competent. Thanks for making this difficult transition an easy one!
Phylis Cantrell
May 31, 2023Thank you for your service
Margaret Rolnick
May 31, 2023I'm sorry the names are escaping me right now. But all crew members were amazing and helpful beyond measure keeping my mom and myself comfortable