Bed-to-Bed Medical Transport: Room to Room, Not Curb to Curb
We start at the bed they're lying in and finish at the bed they're going to. Our crew does every transfer at both ends. You don't lift, and your loved one never has to sit up, stand, or change vehicles along the way.
- ✓ We come to the room, not the curb
- ✓ One company, door to door
- ✓ Family rides along
Answered 24/7 by our team, not a call center.
What does bed-to-bed transport mean?
Bed-to-bed transport (also called bedside-to-bedside) means the transport crew collects your loved one from the bed they are in and delivers them into the bed they are going to, handling every transfer in between. Not the lobby. Not the driveway. The room.
It sounds like a small distinction until you've tried to arrange the alternative. Curb-to-curb services meet you outside: getting your mother from her hospital room down to the vehicle is your problem, and getting her from the vehicle into her bedroom at the other end is your problem too. For someone who can't stand or sit up, that's not a detail. That's the whole trip.
We do both ends. Our crew brings the stretcher to the bedside, performs the transfer themselves, secures her in a real bed in the van, and reverses it exactly at the destination, then walks whoever is receiving her through the medication schedule before they leave.
Families on both ends of the handoff
2,500+ five-star reviews from families we've transported. A few from trips like yours.
families we've transported
“They kind, courteous and efficient!!! They took wonderful care of my sister. The transport from vehicle to her bed was so smooth!!! Thank you SO much!”
“The van arrived 15 minutes early, went to the ward and professionally transferred my wife to their own gurney and and placed her in the transport van. The van was roomy and her bed looked comfortable and she arrived at the destination in a timely manner. Definitely would reccomend.”
“Simply put, an "excellent" experience from the first phone, until our Mom was in her new room. ACC MedLink is in my opinion the only choice for Medical transport of your loved one!”
“From customer service to crew members to transport...all were done with excellence and great care for my mother as they transported her from Alabama to Colorado. Communication with the crew prior to pick up and during transport was awesome. Once they arrived, they took care of getting her settled…”
“Totally professional! Made moving my 100 year old mother 380 miles problem-free. Picked her up from her bed at one facility and delivered her to her bed at her new home on schedule. She was clean and smiling upon arrival. Can't thank you enough!”
“This service was a God send. Everyone was so helpful and processional and made making arrangements very easy. It was a big relief to know my parents were taken care of on the long trip from PA to FL when I could not travel with them. They provided updates along the way and I felt at ease they were…”
Bed-to-bed vs. curb-to-curb: the same trip, two different days
Say your father is being discharged from a hospital in Ohio to your home in Florida.
You arrange hospital staff to get him downstairs. You coordinate the timing so the vehicle isn't waiting. You find someone to help lift him in. Fourteen hundred miles later the vehicle stops at your driveway, and now you need two people and a plan to get a man who cannot stand into a bedroom at the back of the house. You've been solving logistics all day.
Our crew walks into his room at the agreed time. They transfer him onto the stretcher, roll him out, and settle him into the bed in the van. You ride along or you fly ahead. At your house, our crew brings him inside, transfers him into his own bed, hands over his medication schedule, and confirms he's comfortable before they go.
That's the entire product.
How the bed-to-bed handoff works
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1
At the bedside
The crew arrives at the room, introduces themselves to your loved one, and does the transfer onto the stretcher. They collect the discharge paperwork, medications and oxygen orders directly from the nursing staff.
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2
On the road
A real bed on a memory-foam mattress, a medical professional beside it, medications on schedule, and a seat and a bed for family. On long routes two drivers rotate so the vehicle keeps moving safely while your loved one sleeps.
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3
At the destination bed
The reverse, in the receiving room: home, a facility, or a hospice suite. The crew settles them in, walks the receiving family or staff through the handoff, and doesn't leave until it's done.
“We were very pleased with ACC Medlink from the first contact to the last good-bye.”
Bed-to-bed only works if the crew belongs to the company
Doing both ends properly means the same trained people who picked her up are the ones who set her down, hours or days later, in another state. That's difficult to promise if you farm the driving out to whoever bid cheapest that week, which is why a lot of companies quietly deliver to the curb instead.
We own every Mercedes Sprinter in our fleet, and every crew member on your trip is part of our own team. Fully licensed, over ten million patient miles since 2010, and a coordinator who talks directly to the discharge planner so nothing lands on you.
- Patients who can't sit up for the driveStretcher transport
- Hospital discharges to home or facilityNon-emergency medical transport
- Bringing a loved one home for the time that's leftHospice transport
- 200-mile minimum, no upper limitCoast to coast is routine
Compare ACC Medlink to the competition
How our Sprinters stack up against the vehicles other services send.
| ACC MedlinkMercedes Sprinter | Competitor Minivan Services |
Competitor RV Services |
|---|---|---|
| Two professional drivers & a medical professionalMedical attendants can stand and properly care for the patient en route | Two drivers onlyTight space, no headroom No room for proper care |
Medic and two driversNo way to load a stretcher onto an RV No room for proper care |
| Our own Mercedes Sprinter fleetNationwide fleet, expertly maintained Fully licensed |
Questionable safety recordQuestionable maintenance record | Structure not built for passengersQuestionable maintenance record No crash-safety standards required |
| Real beds with memory-foam mattressesA real bed, not a reclined seat | Thin plastic mattress | Hospital-type bed |
| Custom bedside commodeDignified access, no transfers | Bedpan only | Small ambulatory bathroomNot ideal for patient transfer |
| Low-emission vehiclesBlueTEC SCR technology Complies with strict EPA/CARB standards |
Not low-emission | Not low-emission |
Bed-to-bed transport questions
Don't see yours? Call. A real person on our team answers, day or night.
What is the difference between bed-to-bed and bedside-to-bedside?
Do I need to arrange help to get my loved one into the vehicle?
Can you come up to a hospital room or an upstairs bedroom?
Will my loved one change vehicles during the trip?
Can family ride along?
How much does bed-to-bed transport cost?
Reviewed by the ACC Medlink teamUpdated How we review our pages
From her bed to her bed. One phone call.
Tell us the two rooms (not just the two cities) and we'll handle everything between them.
2,500+ reviews10M+ patient milesSince 2010