My mom lives in North Idaho and I'm in California. Can you bring her to me?
Yes. We pick her up at the hospital, care home or house, anywhere from Sandpoint down to Lewiston, and drive her bed to bed to your door. Coeur d'Alene to Los Angeles is 1,196 road miles, and she rides in a real bed with a medical professional beside her the whole way. Call 1-800-550-1025 with both addresses.
Can you bring my father up from Texas to Boise so he can be near us?
Yes. Dallas to Boise is 1,589 road miles, and we drive it bed to bed, from his hospital or care home to his new place in the Treasure Valley. Give us his move-in date and we'll plan around it. The same goes for a parent in West Virginia, South Carolina or any other lower 48 state.
My husband is being treated at Huntsman in Salt Lake City. Can you get him home to Idaho?
Usually, but check the miles first. Boise is 339 road miles from Salt Lake City, Twin Falls is 218 and Idaho Falls is 214. Pocatello, at 164, falls under our 200-mile minimum, so a local service is likely the better fit there. We can also drive him down for treatment and home again, as two separate trips. We aren't affiliated with Huntsman.
Is Coeur d'Alene to Spokane far enough for your service?
No. That's only 34 road miles, and a local medical transport service is the better fit. The same goes for Lewiston to Spokane at 105, Boise to McCall at 108 and Boise to Twin Falls at 128. Our trips start at 200 miles. Boise to Lewiston clears it at 265, and so does Coeur d'Alene to Seattle at 312.
Can I ride with my dad from Sandpoint to Boise?
Yes. One family member can ride along, in a seat right beside his bed. It's 421 road miles, much of it on US-95. The medical professional aboard handles his care, so you can just keep him company. Trips that stay inside Idaho work the same way as trips across a state line, as long as they clear 200 miles.
What happens if snow closes the pass or the interstate?
We don't drive a closed road. I-84 has shut for blowing snow near the Utah line more than once, and the I-90 pass into Montana sees heavy snow. If a storm threatens your date, talk to us about leaving earlier or later, and we'll adjust the schedule so the trip stays safe. Idaho 511 lists road closures.
The hospital in Idaho Falls wants Dad out this week. How soon can you come?
Often within days. A discharge deadline is routine for us, whether it comes from Idaho Falls or from a hospital out of state that's sending him home to Idaho. Tell us the date and both addresses, and we'll tell you what we can do. Someone answers 24/7 at 1-800-550-1025.
Should we fly or go by road from a small Idaho town?
Ask your loved one's doctor first. If they say a flight is needed, then fly. If your loved one is stable, a road trip costs a fraction of an air ambulance bill and family can ride along. A plane also needs a ground ride to the runway and another one from it, which matters when home is hours from a big airport. Our van stays with them from bed to bed.
Can you reach a cabin or ranch far from the interstate?
Yes. We pick up and drop off anywhere in Idaho, including places like Salmon, Ketchum or Bonners Ferry. Back roads here change with the seasons: the upper stretches of Highway 21 toward Stanley are often closed in winter, for example. Tell us about the road in, the stairs and the doorways, so the crew knows what to expect and your quote fits the trip.
How much should our family budget for a trip to or from Idaho?
That depends on the route and on the care your loved one needs, so we quote each trip the same day. The number you approve is the number you pay. It's private pay, so your family pays us directly. CareCredit financing and veteran discounts are available. For your quote, call 1-800-550-1025.