My mother winters in Naples and landed in the hospital there. Can you bring her home to Connecticut?
Yes. We'd pick her up at the bedside in Florida and drive her to her own home or a facility here. Naples to New Haven is 1,368 road miles, and Naples to Hartford is 1,399. A medical professional stays with her throughout, and two drivers keep the van moving. Call 1-800-550-1025 with the hospital's name and the address she's coming home to.
My parents are selling the house in West Hartford and moving near us in Charlotte. Dad needs a stretcher. Can you do that?
We can. Hartford to Charlotte is 742 road miles, so it's well past our 200-mile minimum. We'd come into the house, settle your father in a real bed on the van and carry him to his new room in North Carolina. Your mother can ride along. Tell us about the steps and doorways at both ends when you call.
Can you take my husband from Hartford to a hospital in Boston or New York City?
That's too short for us. Hartford is 101 road miles from Boston and 116 from New York, and even Stamford to Boston is only 175. A local medical transport service is the right call for those rides. A longer trip is different. A patient leaving a Boston or New York hospital for a home in Florida, say, is one we can drive.
Is any trip inside Connecticut long enough for your 200-mile minimum?
No. Greenwich to Thompson, close to the longest diagonal in the state, is only 138 road miles, and Salisbury to Stonington is 125. For a move inside Connecticut, a local service will fit better. Our work here starts where the trip leaves the state. New London to Burlington, Vermont, at 286 road miles, qualifies, and so does Waterbury to Pittsburgh, at 441.
Can you bring a patient from out of state to Smilow or Yale New Haven?
Yes, once the hospital has accepted them and given you a date. Fort Lauderdale to New Haven is 1,336 road miles. We go from bedside to the admitting door, and we can bring your loved one home when treatment ends. The same goes for Hartford Hospital, Gaylord in Wallingford or any other facility in the state. We aren't affiliated with any of them.
What happens if a nor'easter hits the week we're supposed to leave?
We'd move the trip. Connecticut has closed its highways in bad storms before, as it did statewide in February 2013, and nobody drives a closed road. We follow the weather as your date gets closer, whether your loved one is leaving Connecticut or heading back to it. We'll call you to talk through going earlier or later, so the trip stays safe.
The case manager at Yale New Haven wants Dad out by Friday. How fast can you get here?
Often within days. Discharge deadlines come with this work, so give us the date and we'll tell you honestly whether we can meet it. The same applies to a Florida hospital sending your father north to Connecticut. Someone picks up the phone 24/7, so call 1-800-550-1025 whenever you have the two addresses.
Can I ride with my father from Stamford to Naples?
You can. One relative can come along, with a real seat and a bed to rest on next to him. It's 1,331 road miles, so you'll have a lot of hours together. The medical professional looks after his care, so all you have to do is keep him company.
Do we really need a plane between Connecticut and Florida, or can we go by road?
That starts with your loved one's doctor. If flying is medically necessary, it's the right answer. If they're stable, going by road costs a fraction of a medical flight and takes out the ambulance rides on both ends, since our van handles the whole route from one bed to the other. To talk through your situation, phone 1-800-550-1025.
Can you give me one number for what a Connecticut trip costs?
We can't name one number, since it depends on the miles and on your loved one's care. Bridgeport to Baltimore and Hartford to Naples are very different trips. Give us the two addresses and you'll have a quote the same day, and the amount you approve is the amount you pay. You pay us directly, and CareCredit financing and a discount for veterans are available. Call 1-800-550-1025.