Mom is in a Memphis hospital and the family is in Bristol. Can you do a trip that stays inside Tennessee?
Yes, as long as it clears 200 miles, and that one does at 503 road miles. Memphis to Nashville at 212, Memphis to Knoxville at 391 and Nashville to Johnson City at 285 qualify too. She rides in a real bed with a medical professional beside her, and one of you can come along. Call 1-800-550-1025 with both addresses.
Can you take my husband from Nashville to Knoxville?
Not on that route. It's 180 road miles and our minimum is 200. Nashville to Chattanooga, at 134, and Knoxville to Chattanooga, at 112, are too short as well. A local medical transport service in Middle or East Tennessee is the better fit for those. If the drop-off is farther along, like Johnson City, which is 285 miles from Nashville, we can do it.
Dad got sick on a trip to Florida. Can you bring him home to Tennessee?
Yes. Florida leads our recent Tennessee trips in both directions. We work with the hospital's discharge team, pick him up at the bedside and bring him to his house, a rehab center or a nursing home here. Sarasota to Nashville is 758 road miles, and Fort Lauderdale to Memphis is 1,031. We answer the phone 24/7, so call whenever the hospital gives you news.
My mother lives in Tellico Village and we're in Michigan. Can you move her up to us?
Yes, and we run that same move the other way too. From nearby Maryville, Lansing is 581 road miles, and Knoxville to Detroit is 513. We start at her bed, whether that's at home or in a facility, and bring her straight to your door or her new assisted living. One family member can ride with her the whole way.
Can you bring a patient from out of state to Vanderbilt?
Yes. We can start in any of the lower 48 and finish at Vanderbilt University Medical Center, Methodist University Hospital, UT Medical Center, Erlanger or any other Tennessee hospital. Rochester, New York, to Nashville is 774 road miles, for example. You arrange the admission and give us the date, and we plan the drive to meet it. We aren't affiliated with any hospital, and we can take your loved one home afterward.
How fast can you move someone once Erlanger or UT Medical Center sets a discharge date?
Often within days. A family hears from a case manager in Chattanooga or Knoxville, then has to get someone to another state, and we take those calls all the time. The same goes for a hospital in Georgia or North Carolina sending someone home to Tennessee. Call as soon as a date comes up, because more notice gives us more options.
What if a tornado warning or an ice storm hits on the day we're supposed to leave?
We follow the forecast closely. In Middle Tennessee the peak months run from March through May, with a smaller peak around November, and ice can close in during winter. If the roads aren't safe, we'll talk with you about leaving earlier or later and work with the hospital on the timing. Your loved one's safety decides it.
Is the drive over Monteagle or through the mountains hard on someone lying in a bed?
Long grades are part of crossing this state. I-24 climbs Monteagle, I-40 crosses the Cumberland Plateau and I-75 goes over Jellico Mountain. Your loved one stays lying down on a memory-foam mattress the whole way, with a medical professional right there. Tell us about their condition when you call, and we'll talk through the route with you before you book.
Do you pick up in small towns like Erwin or Tiptonville, or only in the cities?
Anywhere in Tennessee. That means Erwin in the mountains of Unicoi County and Tiptonville up in the northwest corner, as well as Memphis and Nashville. We pick up from and deliver to hospitals, rehab centers, nursing homes, assisted living and private homes. The one requirement is at least 200 miles, and Cookeville to Raleigh, at 461, clears that easily.
What goes into the cost of a Tennessee trip?
It depends on the miles, the care your loved one needs and any equipment on board, so we quote each trip the same day. The price you approve is the price you pay. Your family pays us directly, and we offer CareCredit financing and discounts for veterans. Call 1-800-550-1025 with the two addresses and we'll give you the number.