ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Karin Young
May 5, 2020Tom and Jonathan were outstanding. They took excellent care of my dad. Even got him the turkey dinner he wanted. How they found it I don't know since we're on Covid lockdown with the restaurants.
Cathy Jones
May 4, 2020From the moment they answered the phone the experience was great! I was so worried about my family member that needed to get from Florida to Michigan. Due to covid no family member could ride with them, but they kept in contact and gave a sense of security during transport. I cannot recommend this company enough, or thank them enough for how well they took care of my family member. Thanks to ACC MEDLINK this stressful situation became much easier on every one involved.
Kamilah Cornelius
April 16, 2020They were professional and personable. They were caring and concerned about the wellbeing of my grandmother. I was bet pleased with thier service and would recommend them to others.
Petra Wynkoop
April 14, 2020Shout out to ACC Medlink! Thank you! from the bottom of our hearts for delivering both my parents to their new home in NC. We could not have done it without you! The team (2 drivers and a nurse) were incredible. They were on time and took care of all the details with extreme professionalism. My husband and I followed in our car and found comfort in knowing that my parents were safe and cared for. Above and Beyond service during these challenging times - from beginning to end. Would highly recommend to anyone and use again if our need arises. THANK YOU!
Randall Smith
April 9, 2020Both crew members were incredibly kind and professional. We could not have been more impressed with the van and personal service from the first phone call to the end of the journey, Thank you for everything!! Sincerely, Randall Smith
Mike Gieniec
April 8, 2020Everyone was great and professional to work with
Rita Bailey
April 7, 2020Thank you all for taking care of my husband on his last journey. I know an extra amount of care had to be given to him under the circumstances and I am very grateful. We did not expect this to happen when it did but all the right decisions were made. I know my son Brian probably grew impatient but these circumstances were not usual as you know. I probably should have been the one to accompany my beloved husband but my children thought it would be too much for me to handle. Thank you for dealing with Edward, Jr. so professionally, we thoroughly appreciate it. I would recommend your services very highly. Rita Bailey
Kitty Considine
April 5, 2020ACC was amazing completely professional, communication was far better than I ever expected. I do not ever give on-line reviews, but I will tell you that these folks know what they are doing, and I would not hesitate to recommend them wholeheartedly. I would give 10 stars if I could.
Jimmy Glenn
April 3, 2020I chose ACC for my mother's non-emergency medical transfer from Virginia to Alabama. The crew was courteous, prompt, and instituted additional safety measures and precautions to abide by COVID-19 countermeasures. The vehicle was clean and comfortable for the twelve-hour drive and my mother arrived at her destination on schedule and COVID-free. The service was very reasonably priced and I will definitely recommend ACC in the future. You won't be disappointed!
Lewis Barber
March 30, 2020Outstanding service! Thank you all so much for helping me get my sister home!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010