ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Jean Maron
March 29, 2020Very happy with the service from start to finish and received info from the nurse upon arrival with a report.
Mark Russell
March 28, 2020The team from ACC-Medlink arrived right on time to transport my father and myself from North Carolina to Michigan. The two drivers, Damian and Joseph if I remember right, were very courteous and friendly, getting us to our destination safely, and in great time. The nurse, Jan was very helpful and courteous, taking care of my father's needs along the trip. Also, Everyone I spoke on the phone with over multiple phone calls, due to indecision on my part on when and if dad could travel, were friendly, and very helpful in setting up our transport. I and the rest of my family are very happy to have found your company at a time we needed you. Thank You.
Gary Schwandt
March 27, 2020All three members of the team were professional and caring.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010