ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Anne Moorman
November 9, 2023The staff were wonderful, kind and courteous. The transport was comfortable and prompt. Wish our case manager at the hospital had known about this option - so glad I googled and found. ACC is now on her call list. Highly recommend!
Melinda Murphy
November 7, 2023This crew of 3 were OUTSTANDING and worked so well together as a compassionate and caring team!
Joanne Modoski
November 6, 2023These wonderful people brought my brother, who has dementia and has limited communication ability and uses a wheelchair, from Florida to New Jersey. He arrived safe and happy. I will always be grateful to them for taking such good care of him. I would never have been able to transport him without them. He is now in a Veterans Home 15 minutes from my home. Latisha even made sure his bed was sanitized before they transferred him. My brother has quite a bit of leg pain. They transferred him from stretcher to bed so fast it was painless. Thanks to these folks my brother can now spend his final time with family. I consider what they did a great blessing!!
Kathy Massey
November 6, 2023I'm not mentioning any one person because the whole crew was awesome. They got my sister in law to her nephews house without issue. She said they were great to her and she had a good trip.
Chanedia Henderson
November 6, 2023Thank you to the crew and Ms. Lindsey that helped me thru all of this.. you all are awesome! Thank you for helping me get my baby home.
Charlene Hawkins
November 1, 2023I don't know these angels' names; but from start to finish, everything went smoothly! They communicated with the assisted living facility my father was going to before the transport. They made sure my 90 year old dad locked up his house and got his keys. My dad was very comfortable. He slept most of the way. (from NC to MD) Plus, they gave him something to eat. I was given periodic updates, which lowered my anxiety! He arrived at the facility safe and sound! I would recommend ACC Medlink for your transport needs! :)
Mary Schefter
October 30, 2023This was a difficult time for both my son and myself. My crew made it such a pleasurable experience for both of us. Many thanks to every one responsible for our trip.
Dave Ernst
October 26, 2023Crew was great picking my mom up in Ohio with my wife to see her off. Kept us informed and I was able to meet her when she arrived in South Carolina. I don't think this move could of went any better. Thanks, Dave
Janine Haley
October 21, 2023Your service transferred my elderly mother from Roanoke Virginia to Bradenton Florida. The coordinators were on top of everything including contacting the facilities in both locations. My mom who originally was reluctant to make the trip arrived in Florida laughing and joking with the crew. I believe this experience will help her adapt to her new assisted living facility a lot more easily. Thank you so much for this service!
Jeff Mitchell
October 20, 2023I am so thankful. The drivers and the medical person were great throughout
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“This team deserves 10 stars out of 5. They were absolutely wonderful, treated us so kindly and with respect.”
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2,500+ reviews10M+ patient milesSince 2010