ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Arthur Pearson
December 12, 2022Melissa and Evelyn was professional courteous, attentive and always available. We will hopefully not need you any time soon but if we do we will use your services and pass along high recommendations, should anyone ask. Thank you all. Regards, Larry Pearson
Lilly Adams-dudley
December 12, 2022Very patient and professional. Quality medical transport care at it's finest.
Donna Champ
December 8, 2022The quality of care my mom received during a very long trip back home was amazing. This was a first for us, needing a medical transport, and we couldn't have had a better experience. We will highly recommend ACC in the future.
Linda Buchan
December 5, 2022Jonathan was professional and caring. He was available to chat about my aunts transport and any concerns we had. Thank you for all you did.
Arthur Ubben
December 5, 2022We only talked to the nurse for the most part as it was a late night arrival at rehab. Nice and professional demeanor. Office staff we helpful in coordinating transport from Virginia to florida. Hope not to but would use them again if needed THANK YOU ALL
Eugene George
December 2, 2022Very impressed with overall professionalism by both transporters & by on phone assisters & coordinators.
Tony Dodge
November 30, 2022Outstanding crew kept tracking information current.departed and arrived whsn said THX
Eddie Moore
November 29, 2022My my my!!! Words cannot express the gratitude and thanks to this company. They arrived 15 minutes earlier and where courteous, polite and attentive. The transit itself was well equipped and spacious. The nurse Leslie we wish you the best in all endeavors and David thank you for your magnificent driving skills. We arrived to our destination on time and were helped with getting our family member settled. Thank you for this company and the staff both at the call center and on the transport.
Harry Smith
November 28, 2022My experience with ACC Medlink was great. The staff is professional, friendly and very responsive. The whole process was smooth and well coordinated. The price was also quite a bit lower than another quote I got.
Amy Knupp
November 25, 2022The transport crew was very helpful in keeping me in touch with my loved one while they were transporting her across several states. Their communication helped ease our concerns and she was so relieved to get back home. I would recommend their services to anyone.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010