ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Bethany Richmond
November 7, 2022Everyone was great. Process and coordination was smooth and Eileen was fabulous to work with.
Jo Ann Shoaff
November 2, 2022My husband actually enjoyed the trip Said everyone was very kind to him. Thanks to everyone!
Jim Hays
November 2, 2022Routing could have been better in my opinion, but pleased with experience over all. Everyone was courteous, with timely calls, answering questions and following up. Would recommend.
Elise Levin
October 31, 2022Steller company, no need to look any further, My mom is 92 and frail and they transported her from Miami to Indiana. The team cared for her with the most amazing grace. So blessed to have had ACC Medlink, I would trust them anytime with a loved one. Thank you so much for you kind help.
Vera Dominiak
October 28, 2022I really dont know their names but they ship me from Boynton Beach to Philadelphia the company knows their names it was two men and a woman and they were fabulous couldnt ask for anybody better hats off to them three people !
Carol Archambeault
October 26, 2022When you have a medically challenged family member that has to be moved to a different state your company is a great, safe choice.
Lynn Glisson
October 25, 2022From start to finish, it could not have been better. All the behind the scenes support staff and crew were superb. My sister-in-law was transported with the crew from Maryland to South Carolina and her care and comfort was the best. She was treated like family. We could not have been more pleased with the service.
Patricia Sweeney
October 25, 2022Very professional and efficient. They inspired confidence and followed through. Would highly recommend.
Jolene Jarrell
October 21, 2022The crew was awesome but my mother in law couldnt remember their names. The care coordinator, Evelyn, was amazing!
Evelyn Moorhouse
October 20, 2022The crew was very professional. I know my Aunt cussed them out for 8 hours straight! A very difficult customer with dementia. Thank you for a safe delivery from NC to FL.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010