ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Trevor Boushie
August 16, 2022The crew was very friendly, it made the ride overnight so much easier. The nurse was excellent with on-time medical needs. Overall the staff was very, very good! I would recommend the service.
Rohin Ullberg
August 15, 2022They did an excellent job
David Schiliventz
August 15, 2022These guys were great. Very professional and courteous. I want to recommend them to anybody. I couldn't be happier.
Jennifer Fojtik
August 13, 2022Medlink provided amazing service for the move for my parents. To know that they were in such good hands for the journey was priceless. I have already recommended to several people. Everyone from start to finish was professional, kind and so helpful. Just a wonderful service that you provide! Thank you!
Lucenda Rogers
August 12, 2022The whole team was amazing and I just want to thank them for their kindness that they showed how they treated my mom and my granny I'm very thankful
Lucy Thornton
August 12, 2022Me and my family felt like we they took care of us very well and was very polite very caring and if we if we ran into anybody there needed some services we were Halle Halle recommend your company Marie the nurse that was on the van with us was very professional very caring and the drivers was awesome very very courteous and very respectful to me and my family and we travelled with about 10 of us and they was very respectful to every last one of us and I just wanna say were blessed and were thankful that they was there to help us to get my mother home to be able to be with the rest of the family and I just wanna say thank you thank you thank you
Kristi Robinson
August 12, 2022Everyone was great. CarolAnne provided excellent customer service, was very pleasant, helpful, and was great explaining everything to me during a very stressful time. We honestly went with ACC Medlink because of this. The nurse and driver were excellent on the transport. My mom was very comfortable and well taken care of. It's worth it for your loved one's safety.
Margo Weir
August 11, 2022The team was early and very professional! Nurse was great and answered all my calls. Drivers were great! Overall a very good experience from coordinating with Rhonda to the 3 men that transported my father across the country! He has a major brain injury so I was extremely nervous and the process was great!!!! Thanks to all of them!!!!!!!
Christy Klein
August 11, 2022When the crew arrived at the drop-off facility, there was a truck delivering a bed in the way. They had to move to a different entrance and then wait as it turned out to be the bed for the patient. Very much appreciate their patience and help! Also, my aunt requested "hunky" drivers and I hear that they did not disappoint. Ha!
Candace Hunter
August 10, 2022We were very happy through this whole process of transferring our mom/ grandmother with Acc! Thank you so much!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010