ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Katrina Helm Collard
June 14, 2022The crew picked me up on time, got me loaded and on the road. They were compassionate and kind and made the trip as comfortable as possible. I had a back injury and they were able to keep me stable and safe.
John Palmucci
June 13, 2022Wonderful job and the experience and professionalism was pivotal in minimizing stress for my mom.
Judith Newman
June 13, 2022The entire trip was comfortable and easy for my husband and I. The accommodations in the vehicle were perfect, so we both slept through the whole trip, and arrived home 2 hours early! The crew was great, especially Ranese, who looked after us like a mother. I would recommend ACC Medlink to anyone who needs medical transport.
Shawn Jenney
June 11, 2022My mother was very pleased and even though it was a long trip she stated it was pleasant and the crew was very nice.
Alfred Collier
June 10, 2022No problems - outstanding crew - took great care of my spouse. I was so pleased to have found this medical transport company. I would definitely use this great company again for any medical transport. The medical person and drivers where the best - I could not ask for any better personnel - they were caring and accommodating - A great medical transport company - they are the best.
Brad Jinks
June 9, 2022One year ago, my mother was trapped in a horrible nursing home in the height of COVID in another state. ACC Medlink provided us an option to get her home in time for her to pass peacefully with family. They went above and beyond expectations. The staff that dropped her off knew more about her condition than even the nursing home staff. They were fantastic. I am eternally grateful for this service and the staff. Thank you so much, my mother would have never made it home without you.
Melissa Clements
June 7, 2022This is the 2nd time our organization has used ACC. We keep coming back for professionalism and efficiency in transport and response time.
Kim Treat
June 5, 2022Brianna was amazing- she answered all my concerns. I can't thank her enough for all the support. The crew did an outstanding job. They took our dad from GA to PA. They arrived right on time and they had him in the van within 10 mins of their arrival. Our family can't thank them enough for all their support.
Jacquelyn Isaacs
June 3, 2022This Transport Team was Wonderful! They were very attentive, friendly and assuring. It felt as if we had known each long before that moment. I surely Would Recommend This team And Your Company To Everyone! I Am Truly Thankful For Your Service! I Pray God's Continued Blessing Upon Your Agency And Everyone Attached To It!
Laurie Hunter
June 1, 2022All the crew members were great. I spoke to Ms. Allen and her son and they both said the care and the team were excellent. Emily was wonderful. I don't remember the other two gentlemen's names but they were great. My client was very pleased with the service and I would certainly recommend your service to everyone.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010