ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Mark Booth
March 17, 2021Very professional and courteous service for such a long trip.
J. Miller
March 17, 2021All three members of the crew were great - and our friend arrived smiling.
Todd Briggs
March 11, 2021Transport showed up on time at both ends... their team coordinated with the hospital in PA for the pickup, and kept open communication with us the entire trip! Excellent service! Thank you!
Betty Lewis
March 5, 2021Outstanding service in every part. Ambulance, personnel!
Jonathan (jed) Dowell
March 3, 2021The whole crew was terrific - very personable and put my Mom at ease. The trip went as well as I could imagine!
Shelby Ramsey
February 21, 2021Your crew was so professional and helpful! My grandmother was apprehensive to travel as she has dementia, but they made her feel safe and secure. She was so happy when she arrived after a 12 hour drive! I would recommend ACC Medlink to anyone.
Kimberly Rediger
February 15, 2021Amazing care for my mom and kept in contact with me. I was confident mom was in excellent care
Joana Xipolitas
February 10, 2021My father was very ill and in Florida. We needed immediate medical transportation to get him back to his home state. I made a phone call after researching this type of company and spoke with Maria. She was amazing, empathetic, and very efficient. They coordinated everything so quickly. Within a matter of hours, my father was picked up and taken home. This was an absolutely amazing experience- one that my family and I will never forget. This company answered and honored my fathers request to get back home. I am forever grateful.
Richard Seidner
February 9, 2021All went very well. Crew catered to me and my wife in many requests. Jan, our on board nurse, amazing. Very attentive. Great drivers. Made a necessary need, excellent.
Ken Mcmillan
February 9, 2021From the moment they arrived, to pick up our Mom to the final destination 15 hours later... your entire 3-person team was amazing. Eric our Nurse came in first to assess her vitals. He wore a mask and listened to all our concerns. From that moment on, he said he was here to help us make the 15-hour transport as smooth as possible. He kept reinforcing that he was there for us and to let him know if there was ANYTHING at all that we needed or was concerned about. This was very comforting as we were extremely nervous. The 2 drivers [Steve & Bruce] were just as supportive asking how Mom was doing and were so careful in how they handled the vehicle. Our trip included a snowstorm, ice storm and finally rain. All the time I felt they managed the road conditions with care and safety first. Thank you to all 3 for making a stressful situation so comfortable.