ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Ron Zunk
June 1, 2022I will definitely recommend your company to others.
Kari Canavan
June 1, 2022Evelyn was a pleasure to work with in scheduling my transport. Review back from my family was they were very pleased with the transport and comfortable. They were very happy to be back home.
Renna Walters
May 30, 2022This was a wonderful experience. Comfortable ride. Kind caring providers.
Lucille Schwind
May 30, 2022Wonderful experience. So nice to just get in and ride no driving. It was kind of a bumpy ride but it's not a car so it is to be expected.
Barbara Pomeranz
May 28, 2022Transportation for a 103 year old person is traumatic at best. Their arriving ahead of the appointment and the personable conversation and professional service took away any worries. Continued contact with the office staff was very reassuring. Recommend this company without exception. Thank you for transporting my mom.
Kim Treat
May 23, 2022I can't thank Brianna enough for the exceptional customer service support. She was always available for all my concerns. We moved my father in law from Ga to Pa. The crew and van were awesome!! Thank you to all!
Jackie Asekhauno
May 23, 2022I was very anxious about transporting my dad from Virginia to North Carolina because he hasn't been able to travel by car for many years. His ride with ACC Medlink could not have been smoother and he loved being able to watch movies the whole way. The staff was excellent! I'm so happy with our comfortable and safe ride from pickup to drop off. Thank you! If we ever need this service again, we will definitely use ACC Medlink!
Andrea( Gerald) Crews
May 17, 2022The overall experience was excellent and made easy during a time of extreme difficulty! Rhonda was on top of our case from start to finish.
Bob Lewis
May 17, 2022Overall, my trip from a hospital in Naples, Florida to Mass General hospital in Massachusetts was exceptional. The crew treated my father and I like family. Anything we needed was taken care of. As of now, my father is recovering from his stroke at a rehabilitation facility. I would HIGHLY recommend this company!
Desa Plahn
May 16, 2022Moving from Massachusetts to South Carolina is daunting in itself. Then when you're disabled, it adds a whole other layer to it. My trip was safe and relaxing. Would definitely use again.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010