ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
John Wright
April 22, 2022Professional team from start to finish.
Ed Waller
April 21, 2022Jonathan was very professional and caring. He was considerate of family by giving updates.
Mike Johnson
April 21, 2022Everything went exactly as planned, the crew were great, I would use this company again, and would highly recommend them, thanks for transporting my mother...
Tracy Grandon
April 20, 2022The entire crew was professional, compassionate and caring. My sister was well taken care of.
Gail Wisneski
April 20, 2022I have nothing but praise for our experience. Will be recommending your service to both facilities we have been at and have gone to.
Laura Woodard
April 19, 2022This was an overall good experience for my grandfather (age 94) who needed to travel out of state - approximately 8 hrs of drive time. The trip was fast and my grandfather arrived in good condition. They coordinated with both facilities to ensure that he had the appropriate level of care during transport. I'm grateful for this service and the peace of mind it provided.
Jeff (son) Bonham
April 19, 2022All staff was courteous and attentive to my mother's needs the entire trip. She couldn't have been more pleased with the trip and the way she was cared for. Great job!
Kenneth Papp
April 18, 2022Well out of their way when they drop off place became confused.
Sharon Payne
April 14, 2022The crew members who transported my aunt were very professional and caring. Brianna was amazing. She kept us in the loop every step of the way. We will definitely recommend your company. Particularly at a time when good customer service is hard to find, your employees were exceptional. Thank you.
Brad Michael
April 12, 2022Having to setup a medical transport for my senior father with memory issues was such a concerning experience for my family. We had to move him from FL to PA. But the minute we started the process with ACC Medlink my fears were quickly set aside. Everyone (I mean everyone) involved has been a true pleasure to work with. From the office coordination to the drivers and med tech on board. I was so pleased. Communication was next level. I hope I never need to use this type of service again, BUT if I do I will only use this company. Thank you to all!
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010