ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Roma Patel
February 28, 2022The most professional and caring people. Made me and my mom feel like family. I would use them again in a heartbeat. Thank you for looking after my mom.
Bonnie Leins
February 25, 2022I am the daughter of the patient and rode with him in the medical transport van. The three ACC medical transit personnel, Felty, Chris, and Cody were amazing as they were professional and courteous from the initiation of our journey to the end. Thank you for providing transit service to bring my dad to my home.
Jenyfer Johnson
February 25, 2022The crew was fantastic; very attentive and courteous crew; they helped with my Mom who got a little cranky more than once and were very patient. I would recommend ACC Medlink to anyone needing medical or elderly transport; they are the best.
Lynda Fairleigh
February 23, 2022The crew made a long trip bearable and enjoyable. Mom wanted a cookie so they stopped at a convenience store and made sure she had a treat. I would recommend them to anyone.
Kathryn Maguire
February 21, 2022I am also very happy with Brianna, Maria, and Nicky in customer service & Billing they all communicated really well with me about the set up, times, and equipment. Thank you to all.
Carol Ama
February 21, 2022From the moment I called for Information for transport from Tucson Arizona to Milwaukee Wisconsin, the whole team were professional and caring . My parents were transported by Jonathon, Krista and David and were beyond impressed by their caring , compassion and professionalism. They felt completely safe and cared for . We can't thank you enough for the experience as it couldn't of been better ! We are forever grateful ! Carol Ama and Family
Nancy Smith
February 21, 2022Sandra constantly updated me during the ride. She was so helpful to Laura and went above and beyond for her. The whole crew was helpful and kind
Erika Thomas
February 20, 2022This sounds crazy, but at some point during our 4-hour ride, I felt like we were on a family road trip. The crew was so friendly, welcoming and professional from the second they arrived, I felt completely at ease knowing my father was in good hands. The ability to ride along was priceless, and is something that not every service offers. I would give every member of the team the highest recommendation for anyone who needs to travel long-distance with a loved one.
Alfred Cook
February 18, 2022One little hiccup in the scheduling but corrected quickly. Daughter was in TN for the pick-up and said the crew was very nice. At the arrival site My sister and I found the crew to be great. Would definitely recommend this company's service.
Douglas Strough
February 15, 2022Great communication and would recommend.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
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2,500+ reviews10M+ patient milesSince 2010