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ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Mike Brazinsky

March 21, 2022
★★★★★
(5/5)
Customer Review:

Extremely pleased with the timeliness, communication, and transportation. Highly recommended. Thank you!

Why they chose us: Reference

Sharon Barros

March 14, 2022
★★★★★
(5/5)
Customer Review:

Thankyou for getting me home!

Why they chose us: My Son Found You For Me

Mary Scott

March 13, 2022
★★★★★
(5/5)
Customer Review:

Wonderful crew and service provided to get my sister back to West Virginia

Why they chose us: Recommended

Sandra Meier

March 9, 2022
★★★★★
(5/5)
Customer Review:

Drivers and RN were professional, friendly, caring and kept me well-informed. I'd like to give special recognition to Tonya. My sister was refusing to leave, but Tonya's kindness and compassion won my sister over, so that she consented to leave.

Why they chose us: Quality. After Discussing Options I Knew Immediately These People Were Experienced.

Tim Kibby

March 8, 2022
★★★★★
(5/5)
Customer Review:

Transported My Mother from Colorado Springs, CO. to Traverse City, MI. There was good communication throughout the transport. Everything went as planned and on time.

Why they chose us: Website

Pearl Mawst

March 8, 2022
★★★★★
(5/5)
Customer Review:

I would recommend this transport company to anyone that would require this service. It is pricey but well worth it. Rhonda was so helpful and explained everything to us and we are grateful for all her assistance. Thanks, ACC Medlink our Mom is where she should be, with family again.

Why they chose us: Description On The Internet, Having Someone Ride With Mom And Very Helpful, Friendly And Courteous Staff.

Gina Jacobsen

March 7, 2022
★★★★★
(5/5)
Customer Review:

Great support from the transport team. Thanks for the ride. The crew was great!

Why they chose us: Recommendation Mass General

Wesley Wieckowski

March 7, 2022
★★★★★
(5/5)
Customer Review:

The coordination of the move was efficiently done. The driving crew was responsive and accommodating. Vehicle provided a lightly jarring/shaking ride. Delivery was early but requested notification prior to arrival so I could meet the van, but none was given. I would definitely use your service again.

Why they chose us: Heard It Was A First-class Operation.

Rick Delaney

March 7, 2022
★★★★★
(5/5)
Customer Review:

Thank you for my mom's sake.

Why they chose us: All

David Landis

March 7, 2022
★★★★★
(5/5)
Customer Review:

Fantastic service!

Why they chose us: Superior Service
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“Thank you ACC for sending such a wonderful team of workers to transport my husband home.”
Marshall Q., verified post-trip survey

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2,500+ reviews10M+ patient milesSince 2010

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