ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Vernon Burgett
December 9, 2021Tremendous service that is provided by MedLink! We were extremely desperate for medical transport, and MedLink offered that high level of coordination, which our family was seeking. Nicki, Heather and staff were always available to support our plans and expectations. Enroute communication with Jan (LPN) gave our family that high level of comfort. The service and value that was delivered, well outweighed the expense! Thank you, MedLink Team!!
Phillip Loter
December 9, 2021Entire crew was courteous and outgoing, made me feel like I made the right choice.
Laura Burrage
December 9, 2021We are very pleased with the customer service we received. No matter how many times I called, a pleasant helpful representative was on the line to answer all my questions and concerns. Everything went off without a hitch and I appreciated that. Knowing that I could reach someone 24 hours a day was awesome too. The crew that accompanied us down there were great as well!!
Michael Garrick
November 30, 2021Jan and her team moved my father from NY to GA. Everything was better than expected and the handoff to the receiving facility was excellent, Jan spent nearly a hour with the receiving nurse. I would highly recomend this transport company.
David Johnsten
November 30, 2021The best service anywhere, so grateful to everyone that was involved. I would highly recommend your company.
Monica Brady
November 16, 2021It is not easy moving an injured loved one from place to place and ACC Medlink understands this and makes it easy on the whole family. I have used their service twice now for our father and let me tell you - we travel assured that we will get to our destination safely. Dad is happy and safe. I love that they are a female and veteran founded company! We appreciate the care they take with our father!
Dale Theising
November 16, 2021My father was transported with his friend on a 300+ mile journey. It was a very pleasant experience for both of them. The driver was very good, the nurse very attentive and my father was comfortable. He had anxiety about traveling and they made everything so much easier. Thank you very much!
David Johnsten
November 15, 2021Entire crew, all outstanding.
Mark Tolliver
November 10, 2021Thanks for all your work
Joan Bailey
November 9, 2021From the first phone call to the delivery of my husband at the receiving facility in Florida, everyone I spoke with was friendly and helpful. The drivers Robert and Rosie and the nurse Jan were friendly helpful and felt more like family than someone just doing their job. It was a pleasure riding In the van with my husband that's a wonderful service you offer. Your price was less than half of another company I called your service was 200% more than they offered. It was a comfortable ride for myself and my husband. Thank you to everyone I spoke with at the office starting with Nikki; Heather; Curtis; Denise & Helen.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010