ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Brenda Grayson
November 6, 2021I couldn't ask for a better crew than the ones I had. I am so very thankful for everyone that made my trip a success. Thank you to everyone.
Janet Nossal
November 6, 2021Thank you so much for helping to transport my husband home! The price was very reasonable compared to other quotes. Also, the customer service was excellent, so we felt comfortable choosing ACC Medlink knowing that John would be in good hands. Lastly, reading so many good reviews and knowing that you have been in business for so long was reassuring.
Vicki Knotts
November 6, 2021We were absolutely hysterically crying, exhausted and confused when we got a hold of CarolAnne. She made this whole transition so painless, we just can't thank her enough. My mom absolutely loved everything about her transport and her team!! They had a 12 hour drive and she was so comfortable!! Had a TV, took naps, ate!! Anything her heart desired!! My mom adored her team. She had Jan as her personal nurse and Keith as her driver. Jan kept me up to date via text how mom was doing while we sat in traffic. I absolutely cannot thank them enough. From the beginning to the end this company has been top notch! Outstanding customer service right down the line!!
Francine Lynn
November 3, 2021It was a very pleasant experience.
Richard Gaudio
November 3, 2021My 91 year old mother was put in the hands of three outstanding professionals. She would normally complain about the shortest car ride, but this time she bragged about the 20 hour ride for days. The drivers, the nurse and the equipment were outstanding and made a difficult move very pleasant. Thank you to the whole team, including the coordinators.
Shirley Cherry
November 2, 2021The patient was my brother. He arrived on schedule. Thank you
Linda Malvesto
October 12, 2021My sister had a 9 hr trip to come home after having a accident out of state leaving her with a serious head injury. Your medical transport service care was excellent. The cost was in line with other companies. I would most certainly recommend.
Marilyn Steel
October 12, 2021Medical transport van was superior, all of staff were very and accommodating. It was a 9 hour transport from Springfield, IL to Metro Detroit area. The ride was smooth. When lunch came the crew went to Olive Garden and purchased my dinner. I would highly recommend!
Michael Falk
October 2, 2021The crew was very good and treated my brother who is schizophrenic with dignity and respect.
Kevin Jasper
September 25, 2021Eric Robert and Desmond were professional, caring and very compassionate on bringing my daughter home from Chicago to Florida. The drivers, Robert and Desmond were second to none in safety and proffesionalism. And Eric catered to our every need. They made us feel like Family the whole trip. God Bless those three. They were truly a blessing to my daughter, my Wife and I.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
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2,500+ reviews10M+ patient milesSince 2010