ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Sue Gostanian
July 29, 2020What could have been a very stressful trip for my husband was anything but!
Benjamin Lozano
July 29, 2020Amazing team. They got my son back home and took extreme car of him. He said care was better than hospital.
June Barrelle
July 24, 2020This was a very difficult situation with our relative being out of state and not able to communicate due to a stroke. Not to mention the obstacles of COVID. The coordinators were amazing: Informative, reliable always answering the phone. Was given a quote for services; I considered it to be extremely reasonable, especially due to the distance and timing. I would have expected far more than quoted. Thank you all for such an outstanding service. I would recommend ACC Medlink to everyone.
Michele Shelton
July 23, 2020We were so pleased with your transport team and your diligence to make this happen. This literally saved Elisha's life!! Thank you for being there and working this out for our family so quickly! May God bless you ALL!!!
Kimberly Young
July 17, 2020I cannot say Thank You enough for the outstanding and excellent service we experienced with ACC.
Barbara Hornstein
July 16, 2020Truly a perfect option for my mom. She couldn't fly from Florida to Maryland. She is perfectly healthy but we did not want her to have any exposure to COVID-19. Thank you for an awesome experience
Carol Hobaugh
July 15, 2020Everything with the transport happened as represented and on schedule. The Drivers knew exactly what they were doing. The attending nurse verified all medications prior to departure. She was exceptional and cared for my brother throughout the night. He was in good hands.
Patricia Nizzere
July 10, 2020Eric made my 97 year old Mom very comfortable in an otherwise uncomfortable situation. He is a very caring person who is made for this job. David's driving skills were perfect and I am a very hard person to please when it comes to driving! David is also a very caring person who made my Mom very comfortable.
Michael Sunderman
July 9, 2020Long trip for my 95 year old mother(Indiana to South Carolina). Attentive, flexible, good accommodations. Made a possible nightmare into a good experience.
Joseph Goldman
July 8, 2020Our trip was very long. Since we had to divert I-95 due to an accident we arrived home at 3:30 a m . Our care couldn't have been better. Would definitely recommend with no reservations.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
Ready to be the next five-star trip?
Tell us the two addresses. You'll have a same-day quote, and we handle everything between.
2,500+ reviews10M+ patient milesSince 2010