ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Fiona Golden
October 14, 2020You all are an amazing team and the assisted living facility you transferred my mom to in Georgia was very impressed by everyone from the coordinator to the hard working driver and nurse. I can't thank you all enough
Christine Pettey
September 25, 2020Our experience with ACC Medlink was excellent. I apologize that I may not have remembered names accurately of each person I spoke with but from start to finish everyone we spoke with was courteous and professional. There was great communication about what to expect and it all came together as promised. We even had to make a slight destination address change at the last minute and I believe it was Evelyn(?) gladly made the adjustment. Most importantly we were put at ease after meeting the crew who were so kind and empathetic as they prepared my aunt for her drive to North Carolina. After a 10+ hour trip my family sent us a video of my aunt smiling and happy having arrived safe and sound!! We would recommend without reservation ACC Medlink!!
Anna Beth Morgan
September 23, 2020I was so impressed with all aspects or the ACC Medlink staff members and services provided. Totally pleased!!
Joyce Camp
September 22, 2020Great staff and accommodations in the vehicle.
Kathy Muller
September 22, 2020I would recommend this company for anyone needing non- emergency medical transport. They are professional, courteous, and get the job done.
Marti Blose
September 16, 2020I was very nervous about the 25 hour trip from Maryland to Texas. The crew members placed me at ease as soon as they greeted me and my mother in Maryland. During the entire trip, the crew was professional and attended to my needs and my mother's health care needs. I would recommend this company for anyone needing long distance medical transport. A company that is prides itself on helping customers.
Keith Ingram
September 15, 20205
Pamela Cedrone
September 15, 2020Service was impeccable. Pick up on time and notifications along the route between states went smoothly and according to plan. I felt very reassured for the transport of my elderly parent with dementia. Coordination between hospital, senior living facility and transport was excellent! I was told to relax and ACCMedlink would take care if everything and they did! I cannot say enough good things about your service and staff!
Michelle Thomas
September 10, 2020The ride was on time and they stopped for us to break and eat, very courteous. The nurse Sandra took really good care of my mom on the road and once they got her into the house.
Susan Shaffer
September 10, 2020Awsome, was made do easy, everything was great and the people involved, great customer service. Taking care if my father that were great.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now.”
Ready to be the next five-star trip?
Tell us the two addresses. You'll have a same-day quote, and we handle everything between.
2,500+ reviews10M+ patient milesSince 2010