ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Andrew Crawford
September 29, 2026I want to take the time out to thank the crew Suzan, Anquonette, and Monette for brining my dad home to Florida. Suzan took great care of my dad and kept me informed the entire trip. They arrived in a timely manner. We are very appreciative of your services. Thank you ACC Medlink.
Julie Reller
September 29, 2026Suzan is a saint. There was a med order mix-up at originating facility. Nurse Suzan managed the problem professionally and safely delivered my aunt. Hats off to you Suzan! Heartfelt thanks to the entire crew who made this transfer possible.
Brian Hogan
September 28, 2026I’m so grateful to Air Critical Care Medlink and especially Pam, Cynthia, and Amanda. They picked up my mother, mother-in-law, and father-in-law after a very difficult week and cared for them during a 31-hour drive from Alabama to California. The team was professional, kind, and attentive throughout the trip. Knowing our family was in such good hands gave us real peace of mind. Thank you for taking such amazing care of them.
Alex Fedorak
September 28, 2026Just a well done trip. Crew transfer was unobtrusive. Wonderful eams. Transporting three injured patients could not have been as easy as they made it seem!
Karen Steele
September 28, 2026ACC Medlink did an excellent job for our family, from the initial phone call to settling my mom in her new facility. It was a stressful time and their help in coordinating with both care facilities took some of that stress off the family. Communication was prompt, professional, and caring. A family member rode along and was impressed by the crew - they were professional, kind, and friendly and made sure he was taken care of, as well. They arrived at the destination at the estimated time and took great care to make sure the transfer from the van to the bedside went well. I would highly recommend ACC Medlink.
Adrienne Melillo
September 27, 2026I want to thank these ladies so much for brining my aunt to her new home. I was worried about transporting Adrienne, this has been a tough year for us going back and forth to California so much. This is a big weight lifted from our shoulders. Suzan was so kind and patient, she kept me informed throughout the entire trip. She kept some of my anxiety down lol. Thank you to the crew Anquonette and Monette as well for bringing her home to us. Thank you ACC for all you do!
Natasha Shields
September 27, 2026This crew was perfect they picked us up at a great time preventing us from getting caught in a bad storm without complaining. Jamaica went the extra mile inside our home making sure my husband was settled and comfortable I really thank her for taking her time with much compassion! The drivers Shava and Rod were great and kept us safe in a timely manner I recommend jamaica ‘s team if you want compassion
Jeannie Peterson
September 26, 2026Nurse Lisa and our drivers, Louie and Tyron, were fantastic, they were very compassionate and made the trip fun. Lisa was very attentive to my moms needs and mine as well. They did a great job getting my Mom from Missoula Montana to my home in Hoquiam, WA in a safe and comfortable way. I have no idea how it would have been possible to make this move without your service. I can not thank you enough for the peace of mind you all have provided. Jeannie Peterson
Vernice Fuller
September 26, 2026I Enjoyed the trip. No complaint
Terri Jox-kalinowski
September 25, 2026The crew was excellent and professional the whole trip. They kept us updated throughout the trip which helped us to relax on our end knowing that our mom was in good hands. I would highly recommend this company to anyone who needs a transport. Definitely give them a call. You won’t regret it!!!