ACC Medlink Reviews
Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.
Debra Shepard
August 24, 2026Danny, Alexis and Jenny were fantastic. They picked us up on time and we arrived on time. They were super efficient and professional. They were also personable and very friendly. My mom and I were very much at ease and comfortable during our trip. I would recommend ACCMedlink, and especially Danny, Alexis and Jenny to anyone.
Lynn Majors
August 21, 2026The team took excellent care of my loved one and kept me in the loop during the transporting process. Lisa even followed up with me to see how things were going. Although I hope I don’t have a reason to. If I ever do, I would use Medlink again and I would recommend them to anyone else.
Catherine Cole
August 21, 2026The transport could not have gone better. Jamaica and both drivers were wonderful; so kind, professional and skilled. Getting pictures of my sister and texts during the trip was so comforting, and they let me know exactly when they were arriving. I give them the highest rating possible! Thank you all so much.
Althea Stephen
August 21, 2026The trip from Florida to Texas was very nice the guys was very helpful and carrying Tyron and Keith did a great driving safely and carefully keeping us comfortable. Davonta was very attentive and ready to assist us with any of our needs great crew!
Christal Delagrammatikas
August 18, 2026We were able to schedule a trip for transport within a week from NC to TX for our son. During the 25 hour drive, the crew made my son very comfortable and they stayed on schedule, arriving at the destination on time. I would highly recommend ACC Medlink and plan to use them again in the future.
Ryan Philmon
August 18, 2026Crew went over and beyond, courteous and accommodating thank you Davonta, Bruce, Shalicia.
Rebecca Fowler
August 17, 2026All were very accommodating and professional
David Grant
August 16, 2026From thr point of first contact with ACC to the end of a 10 hour long transport, this company and the people who represented them went above and beyond in making a very difficult situation seamlessly possible and easy for our family member. Lisa, the nurse, and Jose and Monette, the drivers, were extraordinarily kind and compassionate during the very long drive, and kept our family member very happy and well cared for from pick up at the hospital to delivery 10 hours later at a nursing rehab in TN. They were absolute professionals with beautiful hearts for our family member! AMAZING!!! The company representative was very helpful during a very fluid situation with constant changes, and we appreciate their patience.
Jason Schmitt
August 15, 2026Great Job Davonta Bruce and Sharlicia they were great.
Chastity Justice
August 15, 2026My son and I had a 6-7 hour travel to get home. Loic and Jose were so helpful getting Jayhden home. Very kind crew members. Van was good. Definatly recommend ACC med link. Tyler was very helpful when I called to get all set up. Great service and staff.