ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Margaret And Richard Hijduk
October 22, 2026A two day road trip with a sick husband is a scary thought, brings on so much anxiety and stress. However, we were blessed with wonderful team members who made it happen. The way they work together is amazingly seamless. Shava and Rod were major in assisting Suzan to get us both on the van, this was a huge task for everyone involved. They're all so strong and professional. Suzan took great care of my husband and I. She was professional, attentive, with a warm heart. She went out of her way to ensure I was comfortable during the trip. These guys are just amazing. We had a hiccup situation occur along the way and they worked together, came up with a solution and just made things work out. And for the duration of the trip. Working with such a small space they made it happen. I'm on a gluten free diet, lol Suzan is something, she came up with ways to make meals so I wouldn't feel left out. Such a sweet thing to do. My Husband is quite sick, he requires extra TLC as he is battling cancer. He has been a strong pillar for our family, and it has been hard on our family watching him fight. But he is determined and I love him for that. Cancer has definitely changed our lives, we have been making adjustments along the way. This trip is just another on the list. The drivers got us home safe and in a timely manner. I want all of them to know we are so appreciative of their hard work and dedication. You guys are doing great things for people on a daily basis with this traveling across the country, giving so much of yourselves for others to be with their families and loved. I will be recommending ACC to anyone who meeds their services.💜
Meg Budnick
October 21, 2026Lisa, Tyron and Marquette were absolutely the best according to my dad. They took excellent care, made sure he was comfortable, stopped so he could move around and made sure that ate properly. He had nothing but good things to say. I met with the three of them when he got here and they were very courteous, brought his things in to the house and let me know how the trip down was. I would highly recommend thix crew
Raymond Reynolds
October 20, 2026Lisa and our 2 drivers ( i apologize, I can't remember their names) were very accommodating and compassionate while transporting my father from FL to SC.
Joan Torretta
October 20, 2026This company is the best! Very courteous and helpful with everything needed. Ty especially to chris! God bless you always. Joan
Marjory Bandy
October 19, 2026This trip was fun and comfortable and I also felt very safe, Shane took great care of me through out the trip, Andrea & Alexis did great driving on there end, no complaints on this end.
David Shaw
October 19, 2026This trip was something we worried about but the crew Alexis, Andrea & Shane were wonderful, Shane made me and my wife feel very comfortable through out the entire ride and kept checking on my wife to make sure she was ok, Alexis and Andrea were wonderful drivers through out the trip, they stopped at any time of the day if I needed to use the restroom and kept us fed as well, five stars all across the board. Alexis, Shane, and Andrea
Vincent Di Primo
October 18, 2026I did not know what to except on such a long trip with so many things to plan, pack, and setup before the trip. Once my finance and the team got on their way they got her to relax. The team was very professional, courteous and everyone got to know one another. Food and rest breaks made the trip quicker and care was great. I would recommend the service to others.
Dedeh Jones
October 17, 2026The service was outstanding from beginning to end. The staff was professional, friendly, compassionate, and attentive to every detail. They made the entire experience smooth and stress-free. I truly appreciate their kindness and dedication. Highly recommend!
Rita Devine
October 16, 2026Thank you for providing this service for family members who otherwise would not be able to travel with us
Carol Foshee
October 16, 2026While out on our family trip my mom fell and became increasingly confused. We have been back and forth to the hospital for months now. We are so happy to finally make this trip for my mom to come home. Suzan was very courteous to us posted every step of the way. Soniel and Monette (drivers) were professional and kind as well. All of them did great work for us. My Husband and myself want to thank ACC from the bottom of our hearts.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“They were very professional, courteous, friendly and took excellent care of my sister. Van was very safe with great drivers.”
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2,500+ reviews10M+ patient milesSince 2010