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ACC Medlink Reviews

Real customer experiences from families who trusted us with their loved ones' medical transportation needs. Read honest reviews from recent clients about our compassionate care, professional service, and safe long-distance medical transport.

Google Star Reviews

Ellen Raiche

August 14, 2026
(5/5)
Customer Review:

We waited years to move our loved one from the East Coast to the Midwest because we were unsure of how to get him transported and the cost associated with such a long trip. On a whim, I called ACC Medlink and from the first phone call until they dropped him off at his new home, it was seamless. Everything was communicated so clearly between family and both facilities. And I was able to communicate with his nurse for the entirety of the trip. Upon arrival, they even assisted the new facility with his transfers and stayed to see everything through. We took a pic of our loved one with the crew members and cried as we said goodbye! Michael (his nurse) and Sonya and Asiah (drivers) have a special place in our hearts for their service! We are forever grateful! I'm happy to share the picture if needed :) Thanks again for everything!

Why they chose us: Just The First Company That Populated On A Google Search

Victor Pearse

August 14, 2026
(4/5)
Customer Review:

The whole experience of moving my mother a thousand miles stressed me out, but the crew at ACC Medlink took the stress out of it. The trip went smoothly, the crew was extremely professional and respectful of my mother. I would recommend ACC Medlink to anyone who needs to move a loved one long distance.

Why they chose us: Price And Professionalism

Mary Martin

August 14, 2026
(5/5)
Customer Review:

Thank you so much for your assistance and compassion during this difficult time.

Why they chose us: Comfort And Professionalism.

Bruce Clement

August 14, 2026
(5/5)
Customer Review:

Vehicle was on time. Service provided as promised. Crew was kind and took good care of my brother during a long trip from facility to facility. I recommend this firm for transportation.

Why they chose us: Service Provided. Competitive Pricing.

Tiffany Black

August 14, 2026
(5/5)
Customer Review:

I am so very grateful for the crew taking such good care of my Dad. He is 84, has dementia, and is in extremely poor physical condition after several days in hospital. It was a very long ride for him but I had to get him to his ALF for the care he needs. I was given regular updates and they were very professional and compassionate. Highly recommend !!!!!

Why they chose us: Quality And Reputation

Kimberly Isaac

August 1, 2026
(5/5)
Customer Review:

Great service and professionalism !!!

Why they chose us: Quality

Raeese Lackan

August 1, 2026
(5/5)
Customer Review:

We were so sure of how we were going to get our son home. We would like to give special thanks to the team who transported Raeese, Emilio, Shava, and Suzan. They were professional, kind, and supportive throughout the trip. Thank you ACC.

Why they chose us: Gurney Transport

Charles Coxwell

July 31, 2026
(5/5)
Customer Review:

ACC Medlink is an amazing service. First Class professionalism and care. Thank you!

Why they chose us: Range Of Service

Amy Starnes

July 31, 2026
(5/5)
Customer Review:

I'm so thankful for you getting my husband home safely. This was such a stressful time but you made everything so easy. The updates were nice to receive too and helped alleviate the anxiety I was feeling about how he would do. I can't thank you enough for being there for us during this time.

Why they chose us: Availability

James Dumeer

July 30, 2026
(5/5)
Customer Review:

The staff were great brining my husband home. Thank you so much for helping us with this big move. Thank you to the drivers Shava and Emilio, thank you as well to the nurse on board Suzan, she kept us up to date in a time fashion.

Why they chose us: Nursing Care And Price
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