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Long Distance Medical Transport › Reviews

ACC Medlink Reviews: 2,500+ Five-Star Trips

Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.

Answered 24/7 by our team, not a call center.

Senior patient resting on a pillow during an ACC Medlink transport, an attendant at her side
Every review below was written after a real trip like this one.
10 Million+patient miles driven
15,000+families served
2,500+five-star reviews
15+ Yearsestablished 2010
Where these come from

Written by families, after real trips

We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.

2,500+ five-star reviews
from verified post-trip surveys
  • Every family, every tripThe survey goes out after every transport, not just the good ones
  • In their own wordsShown as families wrote them, newest first
  • Real trips onlyWritten after a real transport, not collected from the internet

Casey Leneker

June 5, 2026
★★★★★
(5/5)
Customer Review:

I can not speak highly enough about the professionalism and efficiency of my Dad's transport crew. Deangelo gave outstanding care and Anquonette and Shaya handled the driving duties with care and compassion. The booking process was super easy and they walked me through each step. I would highly recommended ACC Medlink to help transport any one of my loved ones. Thank you again to Deangelo, Anquonette and Shaya!

Why they chose us: Highly Rated

Shawn Mccalligan

June 5, 2026
★★★★★
(5/5)
Customer Review:

From intial contact with Tyler, through the transfer, all was very professional and I and patient experienced exceptional customer service.

Why they chose us: Previous Use, Exceptional Customer Service

Paul Valenti

June 5, 2026
★★★★★
(5/5)
Customer Review:

The level of service they provided. Nurse and two drivers were great

Why they chose us: The Level Of Service They Were Providing. Nurse And Two Drivers

Karen Brady

June 5, 2026
★★★★★
(5/5)
Customer Review:

Absolutely the best group! Thank you so much!! It has to start with Evelyn, Alissa and Max! I'm sorry to say I can't remember the team's names, but they were all who I would call for my family and will call again if I ever need to! I was so impressed with the help, care and professionalism that I received when I called! I needed help quickly to move my uncle across state lines, and this team was amazing from the first phone call to delivery!! I am so grateful to all of you!

Why they chose us: I Was So Impressed With The Help, Care And Professionalism That I Received When I Called! I Needed Help Quickly To Move My Uncle Across State Lines And This Team Was Amazing From The First Phone Call To Delivery!! I Am So Grateful To All Of You!

Loretta Fitzpatrick

June 2, 2026
★★★★★
(5/5)
Customer Review:

Tawny and Bobby were outstanding, helpful to my sister, very caring, professional, absolutely love them.

Why they chose us: Price, Quality

Tobi Innerfield

June 2, 2026
★★★★★
(5/5)
Customer Review:

Our crew did an excellent job transporting my mom and dad from Oceanside, NY to Pineville, NC. The team was professional, safe, patient, and attentive throughout the entire trip. They made sure both patients were comfortable, cared for, and transported with respect from start to finish. I truly appreciate the crew’s hard work, compassion, and dedication. I would definitely recommend this team for long-distance medical transport

Why they chose us: Price

Carl Dobkin

June 2, 2026
★★★★★
(5/5)
Customer Review:

All of the crew were superb. My wife and I traveled from NJ to Michigan and everything went smoothly. Tyron and Marquette were very gentle in transferring my wife to the gurney and securing it in the van. Nurse Angelia was very caring in seeing to my wife’s needs and comfort. I recommend ACC and especially this crew very highly.

Why they chose us: Recommendation

Colette Inomata

June 2, 2026
★★★★★
(5/5)
Customer Review:

The entire experience was exceptional due to the professionalism of every contact I had with the business. The crew was kind, gentle, patient with our family member. I was updated many times through the trip on their status. Very grateful for such a great experience.

Why they chose us: Recommend

Pamela Cross

May 29, 2026
★★★★★
(5/5)
Customer Review:

Everything was great! My only complaint is the brochure said that there was WiFi and TV. It was only DVD's.

Why they chose us: All Of The Above

Christine Zuk-levine

May 29, 2026
★★★★★
(5/5)
Customer Review:

We left our 95 year old fragile mom in the care of a VERY EXCELLENT team - to travel in comfort for 1400 miles all within 24 hours. Laverne and Ken (the 2 drivers) were a very experienced driving team. They drove our mom from Fort Lauderdale area in Florida to Long island, NY . She (mom) had absolutely no complaints regarding the drivers. She said their driving was very good and done with extreme professionalism. They treated us all with high regard and most certainly gave us feelings and facts of reassurance regarding their team effort and ability to deliver our mom safely to her new physical Rehab destination in Long Island NY. Mom (also legally blind) had suffered a severe heart attack and stroke along with severe pneumonia only 6 weeks ago. The nurse Saedie onboard - what a blessing she was! She was extremely professional and yet at the same time providing extraordinary care and comfort along with much needed emotional support to our mom, on a 24 hour long ride (transport). She provided updates, photos and communication with us as promised. At her arrival in Massapequa, Long Island- our mom was transferred into the facility with care and she was appropriately settled into the new facility. It was all coordinated and done according to plan without any complications or incidents- as we weren’t able to get to NY ourselves until the next day after mom’s arrival at the NY facility. Needless to say, we are VERY PLEASED. Thank you. Christine and Dennis Levine.

Why they chose us: Price, Quality Of Transport And Safety For Adele Levine (age 95).
Use these

Read these before you choose anyone

Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.

★★★★★
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
Catherine P., verified post-trip survey

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