ACC Medlink Reviews: 2,500+ Five-Star Trips
Every review below came from a verified post-trip survey, written by a family after a real transport, not collected from the internet.
Answered 24/7 by our team, not a call center.
Written by families, after real trips
We survey every family after every transport: the good, the bad, all of it. What you're about to read is what sons, daughters, and spouses said after trusting us to move the person they love the most, hundreds or thousands of miles, bed to bed. No cherry-picked marketing quotes; just the surveys, in their own words.
from verified post-trip surveys
- Every family, every tripThe survey goes out after every transport, not just the good ones
- In their own wordsShown as families wrote them, newest first
- Real trips onlyWritten after a real transport, not collected from the internet
Claire Ratcliff
May 29, 2026Really happy Eric the EMT called me the night before transporting my dad. I knew he would make the long trip very comfortable for him and look after his best interests.
Lisa Coello
May 29, 2026Michael and Hassani were FANTASTIC! They treated my grandmother with gentle care and concern as if she was their own family member. She was not made to feel as though she was any trouble or bother and they treated her with the dignity that the elderly deserve. They were kind to her and entertained her the whole 8 hour trip. We are so grateful to them for the safe transfer.
Carla Levinson
May 29, 2026Great experience with the non-emergency medical transport team from Virginia to Connecticut. The two drivers and nurse Robert Spence were professional, safe, attentive, and compassionate throughout the trip. I would definitely recommend this crew.
Barb Kandel
May 26, 2026I don't remember the names of the 2 crew people but they treated my sister with much kindness and care for the entire day of the trip. However, The nurses at the facility where she arrived said that the female nurse was difficult to work with and did not treat the staff well. I don't know any of the details but they were unhappy about the situation.
Robert Nickels
May 26, 2026Maxwell and Sam!! Shannon also answered first a few times and was very helpful.
Dana Orr
May 26, 2026All three staff members were courteous and professional!
Ashley Moore
May 26, 2026This experience was great. Everyone was great and would recommend to anyone in need.
Roxanne Diederich
May 26, 2026Excellent medical transport service! The team was professional, caring, and made my trip from Georgia to Michigan safe and stress-free. Communication was great, the vehicle was comfortable, and I felt well taken care of the entire journey. Highly recommend this company for reliable long-distance medical transportation.
Karl Houck
May 26, 2026Crew was great (medic and driver). Everything went smoothly, on time, and no surprises.
Patrice Sovinne
May 26, 2026Thank you guys for making a stressful trip easier cand enjoyable. The crew was amazing and attentive to our needs. They were the best. Bobby really was a blessing to my mom and so compassionate.
Read these before you choose anyone
Notice what families keep repeating: our own crew showed up, cared for them the whole way, and nobody got handed off to another company. Those are the things that separate real transport companies from dispatch desks, and they're exactly what to ask any company before you book. See how ACC Medlink compares, then ask the others the same questions.
“The crew (Danny, Saad and Jonathan) were great. They were professional, prompt and courteous. They achieved the expected arrival time!”
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2,500+ reviews10M+ patient milesSince 2010